Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alicia Moore

Washington

Summary

Creative and energetic fitness and wellness

leader/ coach skilled in developing individualized client programs and engaging classes for diverse skill levels. Passionate about health and wellness and driven to help clients cultivate sustainable habits for lifetime wellness while creating and maintaining a positive work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fitness & Wellness Trainer/Coach

Move Moore Fitness & Wellness
10.2018 - Current
  • Designed enjoyable and innovative customized barre classes to match the skill and learning levels of all participants.
  • Prepared teaching area and maintained cleanliness of the group fitness room, mirrors, floor and fitness equipment.
  • Corrected dangerous movements and suggested modifications or alternate exercises.
  • Intensified exercise by offering advanced movements when appropriate.
  • Scheduled and conducted fitness orientation appointments with new members.
  • Cultivated positive relationships with class participants/members by teaching a variety of challenging and entertaining group fitness classes.
  • Created and implemented marketing and promotional strategies to increase class attendance and membership.
  • Provided exceptional customer service to obtain new clients through referrals.

Assistant Manager

The Energy Club
06.2023 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Scheduled staff shifts to ensure proper coverage during peak club hours, improving service efficiency.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed class instructors and scheduling ensuring a wide variety of classes and times to offer maximum flexibility
  • Enhanced customer engagement with targeted social media efforts and email marketing strategies.

Fitness Instructor & Trainer

DOLFA
03.2019 - 08.2019
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Encouraged participation and increased enjoyment with fun routines and music accompaniment.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Minimized injury risks by advising clients about form and proper clothing.
  • Served as point of reference for fitness expertise within club.
  • Informed clients about nutrition, lifestyle issues, and weight control.

Group Fitness Instructor

Precision Athletic Corporation
03.2018 - 06.2018
  • Led 60 minute group fitness classes
  • Designed challenging and effective workouts to individual and group fitness sessions.
  • Choreographed fitness exercises that engage the mind and whole body using the musicality method.
  • Assessed individual progress and suggested appropriate changes.
  • Curbed learning time by effectively developing customer rapport and training clients.
  • Trained clients during core and strength training, cardio vascular exercise, and stretching.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Explained exercise modifications and contraindicated movements to participants with a history of injury.

Dance Instructor

Moore Dance
08.2015 - 05.2018
  • Maintained educational excellence by upholding high studio and performance etiquette.
  • Applied different and suitable teaching techniques for age groups ranging from preschool through high school age. 
  • Provided one-on-one instruction to students by appointment.
  • Created and taught fun and positive activities that would stimulate growth in the fundamentals of ballet, hip hop and other various dance genres. 
  • Choreographed ballet, hip hop, jazz,  and contemporary dance routines for different ages and levels. 
  • Oversaw progress of multiple students while maintaining a highly organized and productive learning environment. 
  • Professionally communicated students progress to parents on a regular basis.
  • Organized special open houses and fundraisers to gain new clients.
  • Coordinated, promoted, and executed seasonal dance recitals to showcase dancers progress and company repertoire.
  • Fostered a culture of responsibility, cooperation, and discipline.

Studio Manager And Lead Barre Instructor

Barre B
12.2016 - 02.2018
  • Managed day-to-day business operations and made strategic decisions.
  • Planned, scheduled, and led 60 minute group exercise classes.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Established new member contracts, explained rules and offered advice on how to maximize benefits.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Managed customer transactions, payroll, updated files, processed registrations and maintained public records.
  • Educated members about the relationship between nutrition and fitness.
  • Designed each class to to match the skill level of all participants.
  • Measured clients’ overall fitness by completing comprehensive evaluations and physician clearances.
  • Maintained cleanliness of the studio, mirrors, floor and fitness equipment.
  • Educated clients on effective ways to exercise while on business travel, at home and on vacation.
  • Successfully sold personal training packages totaling $1200 or more for three consecutive months.
  • Greeted all members in a professional and friendly manner.
  • Developed public relations materials, marketing, and advertising strategies.

Education

Bachelor Of Arts And Science - Public Relations

North Carolina A & T State University
Greensboro, NC
2007

Dance

Duke Ellington School Of The Arts
Washington, DC
2003

Skills

  • Customer service professional committed to quality
  • Strong organization skills
  • Certified Group Fitness, Core Cardio, Pilates and Barre Instructor
  • Low impact exercise training
  • Strong verbal communication
  • Stretching expertise
  • Excellent sales skills
  • Adaptive team player with ability to lead
  • Highly energetic personality
  • Computer proficient (Word, Excel, Powerpoint, Internet, Email, Social Media
  • Class Coordination
  • Punctual and Dependable
  • Passion for Health and Fitness
  • Fitness-Level modifications

Certification

  • NASM Certified Personal Trainer
  • Barre Above Instructor
  • Fitour Primary Group Exercise Instructor
  • Fitour Core and Functional Fitness Instructor

References

Available upon request

Timeline

Assistant Manager

The Energy Club
06.2023 - 08.2023

Fitness Instructor & Trainer

DOLFA
03.2019 - 08.2019

Fitness & Wellness Trainer/Coach

Move Moore Fitness & Wellness
10.2018 - Current

Group Fitness Instructor

Precision Athletic Corporation
03.2018 - 06.2018

Studio Manager And Lead Barre Instructor

Barre B
12.2016 - 02.2018

Dance Instructor

Moore Dance
08.2015 - 05.2018

Bachelor Of Arts And Science - Public Relations

North Carolina A & T State University

Dance

Duke Ellington School Of The Arts

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