Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Alicia Mosser

Bellevue,WA

Summary

Dedicated Customer Service Representative with some skills in data entry and customer relations. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Hopelink
Bellevue, WA
01.2017 - Current

Facilitated client access to medical appointment through public transportation, gas reimbursement, or door to door service

Facilitated completion of offline tasks to ensure operational efficiency

Managed reservations for lodging and organized long-distance travel using Airlines, Greyhound Buses, or Amtrak Trains

Education

Associate of Science - General Studies

Olympic College
Bremerton, WA
06-2013

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Call center experience
  • Computer proficiency
  • Paperwork processing

Timeline

Customer Service Representative

Hopelink
01.2017 - Current

Associate of Science - General Studies

Olympic College
Alicia Mosser