Alicia Myers
Cottontown,TN
Summary
Dynamic professional with extensive experience in accounts payable, insurance verification/payments, claim corrections, and operations management. Strong analytical skills complemented by effective communication, fostering positive relationships with vendors, clients, patients, and coworkers alike. Committed to driving process improvements and achieving organizational goals. Very outgoing, team player, motivated individual.
Overview
10
10
years of professional experience
Work History
Third Party AP Specialist
RJ Young
Nashville, TN
04.2025 - Current
- Processed accounts payable transactions accurately and efficiently, ensuring timely payments to vendors.
- Reconciled vendor statements and resolved discrepancies to maintain positive supplier relationships.
- Reviewed invoices for compliance with company policies and facilitated approvals as necessary.
- Assisted in month-end closing activities by preparing account reconciliations and documentation.
Operations Manager
Fresh Esthetics
Hendersonville, TN
02.2023 - 12.2024
- Streamlined inventory management processes, ensuring timely product availability and reducing waste.
- Implemented staff scheduling systems to optimize resource allocation and enhance team productivity.
- Developed training materials for new hires, improving onboarding efficiency and employee retention rates.
- Analyzed operational workflows to identify inefficiencies, recommending process improvements that increased service quality.
Billing and Insurance Coordinator/Office Manager
Cumberland Pediatric Dentistry and Orthdontics
White House, TN
12.2017 - 02.2023
- Coordinated patient insurance verification processes to ensure accurate billing and coverage information.
- Managed claims submissions and follow-ups to resolve discrepancies efficiently.
- Assisted patients with understanding insurance benefits and coverage options effectively.
- Updated and maintained insurance databases for improved accuracy and access.
Insurance Coordinator/Office Manager
Hendersonville Family Dentistry
Andersonville, TN
12.2015 - 12.2017
- Coordinated patient scheduling and insurance verification processes to enhance office efficiency.
- Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and compliance.
- Assisted patients in understanding insurance benefits, improving overall satisfaction with services provided.
- Streamlined claims submission process, reducing turnaround time for reimbursements and enhancing cash flow.
Education
Bachelor of Science - Community And Public Health
Middle Tennessee State University
Murfreesboro, TN08.2014
Skills
- Insurance verification
- Payment scheduling
- Claim correction/AR reports
- Invoicing
- Insurance correspondence
Timeline
Third Party AP Specialist
RJ Young
04.2025 - Current
Operations Manager
Fresh Esthetics
02.2023 - 12.2024
Billing and Insurance Coordinator/Office Manager
Cumberland Pediatric Dentistry and Orthdontics
12.2017 - 02.2023
Insurance Coordinator/Office Manager
Hendersonville Family Dentistry
12.2015 - 12.2017
Bachelor of Science - Community And Public Health
Middle Tennessee State University