Alicia Pladies
Muskegon,Michigan
Summary
Healthcare professional with proven track record in medical environments. Experience supporting healthcare teams and ensuring smooth patient flow. Strong focus on team collaboration and achieving results. Reliable and adaptable with demonstrated skills in patient care and medical record management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Corewell Health
2009 Holton Rd, Muskegon MI 49442
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Clinical Lead
Trinity Health
903 E. Colby St, Whitehall MI 49461
06.2019 - 09.2023
- Enhanced team performance by providing regular supervision, training, and professional development opportunities.
- Assisted with hiring processes for new team members, ensuring alignment with organizational values and skills requirements for high-quality patient care delivery.
- Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation.
- Streamlined workflow processes for increased efficiency and improved patient care delivery.
- Led clinical audits to identify areas of improvement, resulting in higher quality care standards.
- Implemented new policies and procedures for better compliance with regulatory requirements.
Registered Medical Assistant
Muskegon Family Care
2201 S. Getty Muskegon, MI 49444
10.2016 - 06.2019
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Registered Medical Assistant - Medical Assistant
Ross Medical Education Center
Muskegon, MI01-2015
High School Diploma -
Whitehall Senior High
Whitehall06-2010
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- Preventive healthcare measures
- Vital sign monitoring
- Diagnostic testing assistance
- Medical records management
- First aid and CPR
- Electronic health records management
Certification
- RMA - Registered Medical Assistant
- CPR/ BLS Certification
- CLIA Certification
- Immunization Champion
Timeline
Registered Medical Assistant
Corewell Health
09.2023 - Current
Clinical Lead
Trinity Health
06.2019 - 09.2023
Registered Medical Assistant
Muskegon Family Care
10.2016 - 06.2019
Registered Medical Assistant - Medical Assistant
Ross Medical Education Center
High School Diploma -
Whitehall Senior High