Alicia Ramirez
Quincy,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Optician
Walmart
Baytown, Texas
04.2023 - 09.2023
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Assisted customers in selecting eyewear based on their needs.
- Provided information on lens options and frame styles to customers.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Maintained inventory of eyewear products and supplies.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Crew Member
Mcdonalds
Baytown, Tx
06.2022 - 04.2023
- Provided friendly customer service during peak meal periods, enhancing customer experience and satisfaction.
- Prepared food items in compliance with safety and quality standards.
- Operated kitchen equipment to cook and assemble menu offerings.
- Maintained cleanliness of workstations and dining areas to support hygiene protocols.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms throughout shift to ensure a welcoming environment.
Cleaner
Baytown Cleaning Services
Baytown, tx
10.2021 - 03.2022
- Maintained cleanliness of residential and commercial properties according to company standards.
- Utilized cleaning equipment and supplies effectively for various surfaces and environments.
- Followed safety protocols to ensure a hazard-free workspace during cleaning tasks.
- Organized cleaning schedules to manage time efficiently across multiple locations.
- Communicated with clients to understand specific cleaning needs and preferences.
- Trained new staff on proper cleaning techniques and equipment usage.
- Inspected completed work for quality assurance before client approval.
- Assisted in inventory management of cleaning supplies and equipment maintenance.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Education
High School Diploma -
Ross S Sterling
Baytown, TX06-2022
Skills
- Customer measurements
- Patient care
- Customer service
- Attention to detail
- Task prioritization
- Task prioritization
- Effective communication
- Problem solving
- Customer measurements
Certification
- Certified Nursing Assistant- TXCNA, Issued 04/16/21
Timeline
Optician
Walmart
04.2023 - 09.2023
Crew Member
Mcdonalds
06.2022 - 04.2023
Cleaner
Baytown Cleaning Services
10.2021 - 03.2022
High School Diploma -
Ross S Sterling