Alicia Rasmussen
Thonotosassa,FL
Summary
Results-oriented e-commerce expert with extensive experience at Smokey Kustoms and General Dynamics IT, recognized for elevating operational performance and customer satisfaction. Demonstrated expertise in inventory control and business networking, driving substantial sales growth. Proficient in social media marketing and operations management to consistently surpass business objectives.
Overview
17
17
years of professional experience
Work History
Online Store Owner
Smokey Kustoms
Thonotosassa, FL
02.2020 - Current
- Cultivated relationships with customers to promote repeat business.
- Developed and implemented successful sales strategies to meet business goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented campaigns and promotions to help with developing goods and services.
- Analyzed financial data to identify trends that could improve operational performance.
Internal Support Associate
General Dynamics IT
Tampa, FL
09.2008 - 11.2025
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Conferred with customers by telephone or in person to provide information about products or services.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
High School Diploma -
Plant City High School
Plant City 05-1996
Some College (No Degree) - Business Accountancy
Rasmussen University
OnlineSkills
- E-commerce management
- Business networking
- Inventory control
- Sales management
- Social media marketing
- Operations management
- Business administration
- Budget planning
Timeline
Online Store Owner
Smokey Kustoms
02.2020 - Current
Internal Support Associate
General Dynamics IT
09.2008 - 11.2025
High School Diploma -
Plant City High School
Some College (No Degree) - Business Accountancy
Rasmussen University
Similar Profiles
Federico GarzaFederico Garza
Auto Body Painter at River City KustomsAuto Body Painter at River City Kustoms
Alisa VanceAlisa Vance
Manager and CFO at Metalhead Kustoms, Inc.Manager and CFO at Metalhead Kustoms, Inc.
Raymond Rideaux JrRaymond Rideaux Jr
Warehouse Forklift Operator at Northside KustomsWarehouse Forklift Operator at Northside Kustoms
Karen WotringKaren Wotring
Assistant at Goddard Real Estate & Auction CompanyAssistant at Goddard Real Estate & Auction Company
Aaron BowensAaron Bowens
Pipe Fitter at Universal Fire SystemsPipe Fitter at Universal Fire Systems