Alicia Rodriguez
Wellington
Summary
My experiences include being a director of Domestic violence, substance abuse and homeless shelters. I oversaw all operations within each shelter as well as supervised staff members. Under the direction of the Director, I supervised care teams in the delivery of STD prevention, low-income housing, navigation and safe sex education. I have proven leadership qualities in organizations with exceptional communication skills. I am dedicated to promoting community health through prevention and educational outreach. Effective mentor and natural leader focused on fostering a positive and collaborative organizational culture.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Home Care Assistance The Keys
01.2018 - Current
- Transporting patients to doctor's appointments, preparing meals, prepare medications for patients, running errands
- Some light cleaning, check vital signs, assist patients in bathing themselves
Program Coordinator
Valley Opportunity Council, Holyoke Ma
01.2004 - 01.2015
- Responsible for the day-to-day operation of outreach program
- Assign cases to staff, monitor all staff case files, assist staff in developing family service plan
- Check on perspective new-hire references, maintain employee work records
- Perform orientations and evaluations, audit time sheets, and schedule shift changes
- Organize public speaking events
- Approve families who are rent-burdened that are eligible for HPRP
- Conduct monthly staff meetings
- Negotiate payments with various property owners to find families permanent housing
- Maintain files and shelter budgets in accordance with State and shelter regulations
- Ensure that all participants receive mental health and substance abuse services
- Perform rent voucher audits
- Conflict resolution between tenant and landlord including move-in/move-out walk-through
Domestic Violence Advocate
YWCA of Western Massachusetts, Springfield MA
01.1997 - 01.2013
- Provide direct care, advocacy and crisis intervention to individuals and families affected by domestic violence and substance abuse
- Provide hotline support for emergency and community-based callers
- Provide safety plan for families at risk
- Complete intakes by phone and conduct assessments
Program Coordinator
Families First Transitional Housing Program, (MCDI) Springfield, MA
01.2004 - 01.2008
- Manage twelve units and provide case management to families according to their needs
- Arrange meeting with tenants on any issues or concerns
- Set up rental showings, write up lease contracts and collect monthly rental payments
- Responsible for all operating budgets
- Set appointments with tenants to do a walk-through upon moving in and before they move out
- Created an employee handbook
Site Supervisor/ Senior Case Manager
River Valley HIV Counseling, Holyoke, MA
01.1992 - 01.2003
- Provide individual and family counseling for substance abuse
- Responsible for intakes and training staff on completing intakes
- Verify medical insurance
- Assign cases to various case managers
- Organize and carry out fundraisers and community outreach events
- Assist doctors in the HIV clinic with translation and explaining the side effects of medication
- Speak to middle and high school students on drug abuse prevention
Education
Associate’s Degree - Human Services
Bronx Community College
High School Diploma - undefined
Charles Evan Hughes High School
New York City, NYSkills
- Bilingual speaking both English and Spanish
- Certified Rape Crisis Counselor, Substance Abuse Counselor, Group Facilitator, Domestic Violence Advocate, CPR/First Aid certified
- Certificate: HHA
Certification
Certificate of Achievement in Counseling
May 1992
Community AIDS Educator
June 1997
Managing the Toxic Employee
May 2009
Timeline
Personal Caregiver
Home Care Assistance The Keys
01.2018 - Current
Program Coordinator
Valley Opportunity Council, Holyoke Ma
01.2004 - 01.2015
Program Coordinator
Families First Transitional Housing Program, (MCDI) Springfield, MA
01.2004 - 01.2008
Domestic Violence Advocate
YWCA of Western Massachusetts, Springfield MA
01.1997 - 01.2013
Site Supervisor/ Senior Case Manager
River Valley HIV Counseling, Holyoke, MA
01.1992 - 01.2003
Associate’s Degree - Human Services
Bronx Community College
High School Diploma - undefined
Charles Evan Hughes High School