ALICIA RODRIGUEZ
GLENN HEIGHTS,TX
Summary
Highly organized professional with experience in administrative support and project coordination. Proven ability to manage document workflows, handle vendor inquiries, and maintain positive relationships.
Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail.
Overview
12
12
years of professional experience
Work History
Operations Assistant
Kirkland & Ellis
06.2022 - Current
- Submit all invoices through Coupa (FedEx, Pitney Bowes, Petals & Stems, Special Delivery, etc.)
- Processing purchase requestions (Ordering supplies, furniture, tools, etc. that is requested)
- Answer vendor inquiries and direct them to the appropriate contact.
- Perform general administrative duties (answering phone, prioritizing office requests, generate facility service requests)
Business Office Associate
CarMax
11.2021 - 06.2022
- Provide customer service by greeting customers and assisting them through paperwork with buying/selling a vehicle
- Communicating productivity with customers as well as with other departments within CarMax
- Answering multi-line phone system and transferring them to the accurate department needed
- Signing titles in and out of CarMax
- Assisting customers with their car payments
Assistant Manager
QuikTrip
04.2014 - 11.2021
- Help train new clerks coming into the store
- Completing Shift Audits/Cash Research/Managing cash register
- Customer Interaction
- Ordering/Stocking Products
- Upkeep on the store (cleaning, checking if tea/coffee needs to be remade, front facing products, stocking grill foods, cups, lids, etc.)
- Provide customer service by greeting customers and assisting them through paperwork with buying/selling a vehicle
- Communicating productivity with customers as well as with other departments within CarMax
- Answering multi-line phone system and transferring them to the accurate department needed
- Signing titles in and out of CarMax
- Assisting customers with their car payments
Education
Bachelor of Science - Business
UNIVERSITY OF PHOENIX
02-2015
High School Diploma - undefined
NAAMAN FOREST HIGH SCHOOL
06-2008
Skills
- Organizational Management
- Administrative Support
- Attention to Detail
- Project Coordination
- Document Management
- Positive Attitude
- Document preparation
- Office supply management
- Supply ordering
- Shipping and receiving
Timeline
Operations Assistant
Kirkland & Ellis
06.2022 - Current
Business Office Associate
CarMax
11.2021 - 06.2022
Assistant Manager
QuikTrip
04.2014 - 11.2021
High School Diploma - undefined
NAAMAN FOREST HIGH SCHOOL
Bachelor of Science - Business
UNIVERSITY OF PHOENIX