Alicia Rodriguez
Pasadena,TX
Summary
Diverse skill set to tackle various challenges effectively.
Professional with strong background in customer interactions and service solutions. skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team player, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
CSR/Teller
Comerica
Pasadena, TX
05.2024 - Current
- Greet customer
- Process bank transactions,cash checks,deposit, withdrawal transactions
- Process loan payment
- Process credit card application
Cashier/Service Coordinator
Monument Chevrolet
10.2018 - 10.2019
- Schedule appointments, collect cash payments ,greet guest
Cashier
Clear lake nissan-League city
07.2018 - 09.2018
- Greet customers
- Collect service payments
- Handle cash
- Answer phone calls
- Enter data entry
80hrs Externship
Dr. Vu Doan Theriot
Pasadena, TX
04.2016 - 05.2016
- Roomed patients
- Collected Vitals
- Trained on the job to collect blood/urine for testing.
- 10 Lead Electrocardiogram
- Performed Audio/Spiral Test
Cashier/ Crew Trainer
McDonalds
Pasadena, TX
08.2013 - 10.2014
- Received payment by cash and/or credit cards.
- Greeted Customers
- Answered customers' questions, and provide information on procedures or policies.
- Maintained area to be cleaned and orderly/checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Supervised others and provide on-the-job training.
Education
undefined
Health Care Career Institute
Pasadena, TX05.2016
Diploma - undefined
Pasadena Memorial High School
Pasadena, TX01.2012
Skills
- Café
- Cashiering
- Customer Service
- Food service
- Customer service
- Front desk
- Fast Food
- Cash handling
- Communication skills
- Writing skills
- Windows
- Office experience
Timeline
CSR/Teller
Comerica
05.2024 - Current
Cashier/Service Coordinator
Monument Chevrolet
10.2018 - 10.2019
Cashier
Clear lake nissan-League city
07.2018 - 09.2018
80hrs Externship
Dr. Vu Doan Theriot
04.2016 - 05.2016
Cashier/ Crew Trainer
McDonalds
08.2013 - 10.2014
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Health Care Career Institute
Diploma - undefined
Pasadena Memorial High School