Alicia Rosales
Summary
Results-driven HR professional currently serving as an HR Generalist, with a focus on training, onboarding, and supporting employee relations. Known for strong organizational skills and attention to detail, which have contributed to the successful implementation of HR initiatives. Skilled at managing multiple projects while collaborating with various departments. With a growing knowledge of employee relations, I am committed to further developing my expertise to transition into an HR Manager role and contribute to the ongoing success of the organization.
Overview
11
11
years of professional experience
Work History
Human Resources Generalist
Oakmont Management Group
07.2021 - Current
- Manage onboarding for home office and Executive Director team members, ensuring compliance with all onboarding requirements.
- Oversee I-9 system, leave of absence claims portal, and unemployment claims portals, ensuring accuracy and compliance.
- Collaborate with HR Directors to enhance team member satisfaction by delivering exceptional HR services.
- Lead and manage special projects, ensuring successful execution and alignment with organizational goals.
- Provide training for Business Office Directors on various HR systems and processes.
- Oversee the leave of absence process in collaboration with Community leadership.
- Support acquisitions by managing planning, new hire onboarding, paperwork, communications, and related events.
- Utilize the Applicant Tracking System to manage candidate processes from offer to hire; use HRIS/Payroll systems for transfers, promotions, terminations, and other employee actions.
- Manage team member programs such as the Oakmont Family Fund, Tuition Reimbursement, and Team Member Referrals.
Business Office Director
Capriana
01.2019 - 07.2021
- Perform all Community accounting functions including daily deposits, daily census, accounts receivable/collections, accounts payable, and running management reports.
- Coordinate all payroll functions for each department, including confirming hours worked with department directors, processing payroll, tracking labor, and reporting variances.
- Maintain Community budgets monthly to ensure departments are operating within Company standards.
- Manage the team member new hire/on-boarding and orientation process, ensuring all employment requirements have been met in compliance with Company policy and licensing requirements.
- Maintain team member and resident files in accordance with Company policy licensing requirements.
Marketing & Move-In Coordinator
Oakmont Management Group
05.2014 - 01.2019
- Organize, plan and manage all marketing events staying within the approved budget
- Effectively utilize the marketing database to assist the Marketing Department in managing sales leads and contacts, as directed
- Serve as a liaison for residents and family members new to the community
- Ensure that all new residents have a smooth transition to their new home
- As needed, aid residents and their family members with the adjustment to the Community
- Prepare all necessary paperwork and build the new resident administrative file
Education
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
California State University
Fullerton, CA05.2018
Skills
- Microsoft Office
- Adaptability and flexibility
- Time management
- Collaboration
- Problem-solving
- Knowledgeable in HR systems: ADP/WorkforceNow, ClearCompany
- Knowledge of state and federal wage and hour laws
- Onboarding & termination processes
Timeline
Human Resources Generalist
Oakmont Management Group
07.2021 - Current
Business Office Director
Capriana
01.2019 - 07.2021
Marketing & Move-In Coordinator
Oakmont Management Group
05.2014 - 01.2019
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
California State University
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