Alicia Rosas
Fort Worth,TX
Summary
I'm a born and raised Texan who enjoys hard work and building relationships with fellow coworkers as we work towards the same goal of providing excellent service. I've always been a competitive person, but I am just as friendly as competitive. I keep work professional and focus on tasks at hand. In my free time I love to read, hangout with friends and family, and watch my favorite shows.
Overview
2
2
years of professional experience
Work History
Server Assistant
Texas Roadhouse
12.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted with bussing tables and cleaning up spills.
All Positions
Raising Canes
08.2023 - 10.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Worked Drive thru, greeting customers and satisfying needs
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Apparel Associate
Walmart
01.2022 - 11.2022
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Displayed and organized products in store to help customers locate products easily.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained organized store environment to foster pleasant shopping experiences.
- Greeted customers, identified needs and provided product advice.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Cleaned, closed, and secured store at end of shift.
- Processed incoming stock and documented product information to manage inventory levels.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Selected, recommended and located merchandise based on customer needs and desires.
- Created impactful store displays and merchandising layouts to maximize sales.
- Developed loyal customer base by providing excellent customer service.
Education
High School Diploma -
Brewer High School
Fort Worth, TX05.2024
Skills
- Cash Counting
- Effective Working Relationships
- Folding Clothes
- Company Promotion
- Customer Needs Assessment
- Inventory Management
- Display Merchandising
- Maintaining Clean Work Areas
Timeline
Server Assistant
Texas Roadhouse
12.2023 - Current
All Positions
Raising Canes
08.2023 - 10.2023
Apparel Associate
Walmart
01.2022 - 11.2022
High School Diploma -
Brewer High School