Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Misty Villalba

Happy Valley,OR

Summary

Reliable employee seeking bank teller position. Offering excellent communication and good judgment. Experienced server bringing extensive financial and customer service knowledge from fast-paced restaurant settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Overview

4
4
years of professional experience

Work History

Server

Margarita Factory Happy Valley
Happy Valley, OR
06.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers

Stocking Associate

Burlington
Happy Valley, OR
06.2019 - 11.2021
  • Answered queries and concerns and assisted customers with product selections.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Simplified shipping and receiving processes for improved workflow

Education

High School Diploma -

Clackamas Middle College
Happy Valley, OR
06.2019

Skills

  • Age Verification
  • Conflict and Complaint Resolution
  • Team Player
  • Customer Service and Rapport
  • Transactions and Cash Handling
  • Warm and Friendly
  • Billing and Payment Processing
  • Cash Counting
  • Active Listening and Communication

Languages

English
Spanish
Native or Bilingual

Timeline

Server

Margarita Factory Happy Valley
06.2021 - Current

Stocking Associate

Burlington
06.2019 - 11.2021

High School Diploma -

Clackamas Middle College

Similar Profiles

CREATE PROFILE
Misty Villalba