Alicia Shockey
Celina,TX
Summary
Results-driven Sr. Accounts Receivable Manager with expertise in financial reporting, account reconciliation, and team leadership. Committed to enhancing process efficiency and resolving discrepancies to ensure accurate financial records and optimal team performance.
Overview
17
17
years of professional experience
Work History
Sr. Accounts Receivable Manager
PepsiCo
Plano, TX
09.2011 - Current
- Managed customer setup and billing processes to ensure seamless account activation.
- Processed carrier check deposits efficiently. Assisted in managing carrier check deposit transactions. Supported financial operations by handling carrier check deposits.
- Managed weekly accruals for invoice discrepancies. Led efforts to address and resolve accounting challenges and aging accounts.
- Investigated and resolved billing discrepancies to ensure accurate financial records.
- Assisted in processing intra-company entries efficiently. Supported teams by maintaining accurate records of transactions. Facilitated communication between departments regarding internal entries.
- Assisted in completing month-end reconciliation processes. Supported teams in organizing financial data for monthly reports. Collaborated with colleagues to ensure accurate record-keeping.
- Executed month-end book movement processes to ensure accurate financial reporting.
- Oversaw a team of 13 employees, ensuring optimal performance and productivity.
- Served as primary resource for accounting inquiries and processes for over 100 employees.
- Implemented streamlined processes for the team to improve job performance and workflow.
- Led training initiatives for new finance hires on customer costing systems and essential job functions.
- Developed standard operating procedures (SOPs) to enhance process efficiency.
- Executed quarterly audit testing to ensure compliance with regulatory standards.
Human Resources Coordinator, AR, AP
Pratt Industries
Fort Worth, TX
08.2009 - 09.2011
- Facilitated completion of all required documentation for new hires.
- Executed termination of staff members.
- Conducted online i9 verifications
- Organized drug screenings. Assisted in coordinating physical examinations as required.
- Executed comprehensive audits of I-9 forms for related parties biannually, ensuring compliance and accuracy.
- Processed tax documentation for new employees. Assisted with management of W-2 forms.
- Managed payroll entry for a workforce exceeding 100 employees to support timely compensation.
- Coordinated travel logistics for training sessions and interviews. Evaluated candidates during employment interviews. Participated in job fairs to attract potential recruits.
- Administered deductions for child support, insurance, flexible spending accounts, and taxes.
- Assisted employees in discussing insurance options: medical, dental, vision, supplemental life, and accidental care. Facilitated completion of required documentation based on employee needs.
- Administered Family and Medical Leave Act (FMLA) processes to ensure compliance and support employee needs.
- Oversaw reconciliation of bills of lading with daily shipping documentation.
- Managed printing of invoice register, coordinated the distribution of invoices via mail, fax, and email to ensure timely delivery to customers.
- Processed customer credit entries efficiently and accurately.
- Oversaw matching of packing slips with purchase order sheets to ensure accuracy. Managed invoice entry and coding to designated locations within the system.
- Oversaw the printing of checks and statements to maintain financial accuracy. Managed weekly reviews of open purchase order logs to ensure proper tracking.
- Oversaw invoice submissions to shared services twice weekly. Evaluated payment statuses of invoices utilizing SAP.
- Engaged with vendors to resolve past due invoices and payment discrepancies.
- Ordered office supplies for the team. Processed purchase orders for office and plant staff.
- Reviewed receipts and confirmed accuracy of amounts for expense reports. Assisted in processing expense reports by verifying receipt locations. Entered expense report data for timely payment.
- Served as a dependable point of contact for all employees, ensuring timely resolution of inquiries.
- Assisted with payroll processing and compensation management tasks. Supported accuracy of employee compensation records and payroll systems. Facilitated communication between departments regarding payroll inquiries.
- Designed and implemented employee handbook to ensure clarity in company policies and procedures.
- Crafted comprehensive SOPs to ensure consistency and compliance across processes.
Education
High School Diploma -
Mansfield High School
Mansfield, TX05.1999
Trade School - Cosmetology
HEB Technical Center
Bedford, TX10.1997
Skills
- Financial records and reporting
- Staff management
- Account reconciliation
- Auditing support
- AR reporting
- Aging management
- Employee training
- Problem-solving
- Attention to detail
- Critical thinking
Timeline
Sr. Accounts Receivable Manager
PepsiCo
09.2011 - Current
Human Resources Coordinator, AR, AP
Pratt Industries
08.2009 - 09.2011
High School Diploma -
Mansfield High School
Trade School - Cosmetology
HEB Technical Center