Maggie Hoy
Sacramento,CA
Summary
Committed to improving company by improving user ratings and customer satisfaction. Outstanding leadership and management skills manage and delegate tasks to team of several employees. Proactive and analytical with several years of progressive experience as professional in the field.
Overview
40
40
years of professional experience
Work History
Accounts receivable Manager/Recruiting manager
Sparks Associates Medical Group
09.2024 - 02.2026
- Processed accounts payable transactions to ensure timely vendor payments
- Post payments and Balance
- Prepare and submit bank deposits for daily transactions
- Marketing and Physician recruiting, (Proven results with over 20 new locations and 4 new Physician’s)
- Coordinated distribution of incoming mail to streamline departmental communication
- Credentialing and Contracting
- Maintain Employee records and Benefits
- Update and Maintain Safety Manual
- Supported physicians with patient care tasks to enhance patient service delivery
- Comparison and analytical reports
- Work Aging report
Practice Lead
Eagle Vision Eye Care- VSP Ventures
02.2020 - 05.2024
- Managed, planned, developed, organized and implemented day-to-day functions of the practice
- Collaborated with upper management to develop strategies for practice growth, enhance productivity, and achieve budget goals
- Monitored key performance indicators and prepared data reports to inform decision-making
- Educated staff and physicians of policy changes; kept everyone informed of production and goals
- Implemented procedures and reduced redundancy
- Facilitated daily huddles with employees with the daily goals
- Managed annual staff reviews, discipline, termination, and promotion processes.
- Interviewed, hired, and trained new staff.
- Maintained Physicians and Employees work schedules and time off
- Ensured compliance with policies and procedures
- Prepare daily, weekly, monthly reports as needed
- Counsel patients on insurance benefits and out-of-pocket responsibilities
- Fit and dispensed patients with glasses or contacts
- HIPAA, OSHA and Fire Safety officer
- Resolved staff and patient complaints, exercising good judgment and making timely decisions
Billing Supervisor/Appointment Coordinator
Swan Family Optometry
08.2016 - 02.2020
- Coordinated appointment schedules and managed online scheduler to optimize client bookings
- Verified accurate posting and billing of charges through electronic and paper claims to ensure revenue integrity
- Posted all payment, Balance cash, credit cards, and checks daily with 100% accuracy. Prepare Bank Deposits
- Handled multiple phone lines to facilitate efficient communication and client inquiries
- Maintained website and social media
- Monitored compliance with HIPAA and OSHA regulations to maintain workplace safety.
- Placed orders and dispensed contact lens
- Sold to VSP Ventures
Owner
Summers Experienced Billing
01.1999 - 01.2016
- Managed accounts payable and oversaw hiring, training, and supervision of staff to maintain operational efficiency.
- Appeal any denials or short payments from insurance companies
- Timely submission of all claims either electronically or paper claims
- Post and balance all payments from either insurance or patients'.
- Confirmed insurance benefits for the patients
- Prepared comparison and analytical reports for management review.
- Inform Physicians of any errors, Re-educate the staff and Doctors
- Ensured all charges accounted for posted correctly
- Worked with various medical specialties to manage patient care.
Office Manager
Kenneth Wood, MD
01.1996 - 01.2000
- .Supervised 6-9 employees
- Managed daily office operations for a busy medical practice.
Biller IV, Team Leader
UC Davis Medical Group
01.1993 - 01.1996
- Led team of 12 employees, fostering collaboration and accountability.
Billing Specialist
Michael Schermer, MD
01.1986 - 01.1993
- Processed patient billing and insurance claims for medical services.
Skills
- Accounts receivable
- Revenue management
- Billing compliance
- Payment processing
- Financial analysis
- Data reporting
- Customer relationship management
- Performance monitoring
- Strategic planning
- Staff training
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Decision making
- Staff management
- Account updating
- Aging report creation
- Invoice statements
- Research skills
- Report reviewing
- Debt collection
- Aging balance management
- Billing automation
- Cash management
- AR reporting
- Payment schedule determination
- Statement preparation
- Deposit verification
- Account analysis
- Work assignment coordination
- Financial records and reporting
- Account reconciliation
- Payment reviewing
- Payment negotiations
- Customer relations
- Professionalism
- Team building
- Financial analysis and planning
- Adaptability and flexibility
Affiliations
Rotary since 2001, board member for 13 of those years, in charge of Rotary Youth Exchange for our club, coordinated a district conference for 500 members, helped on numerous crab feed committees
Timeline
Accounts receivable Manager/Recruiting manager
Sparks Associates Medical Group
09.2024 - 02.2026
Practice Lead
Eagle Vision Eye Care- VSP Ventures
02.2020 - 05.2024
Billing Supervisor/Appointment Coordinator
Swan Family Optometry
08.2016 - 02.2020
Owner
Summers Experienced Billing
01.1999 - 01.2016
Office Manager
Kenneth Wood, MD
01.1996 - 01.2000
Biller IV, Team Leader
UC Davis Medical Group
01.1993 - 01.1996
Billing Specialist
Michael Schermer, MD
01.1986 - 01.1993