Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alicia Silva Espinoza

Alicia Silva Espinoza

Van Nuys,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education

Work History

Server

Golden Corral Buffet and Grill
Joplin, Missouri
06.2023 - 06.2025
  • Maintained cleanliness of dining area, including tables and service stations.
  • Collaborated with team members to ensure smooth service during busy shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Provided table service to guests by refilling drinks and clearing dishes.

Online Order fulfillment

Walmart
Palm Springs, California
03.2020 - 06.2023
  • Use handheld devices to locate and select merchandise
  • Navigate through aisles and storage racks to retrieve items efficiently, ensuring accuracy and completeness of each order
  • Pack merchandise securely and appropriately for shipping, using packaging materials such as boxes, bubble wrap
  • Work collaboratively with other warehouse associates and team members to achieve daily picking and packing targets

Department Manager

Walmart
Palm Springs, California
06.2019 - 02.2020
  • Conducted regular inventory checks and maintained stock levels.
  • Monitored performance metrics and identified areas for improvement.
  • Handled shift overstock, restocking, and inventory control.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Online Order fulfillment

Walmart
Palm Springs, California
10.2017 - 05.2019
  • Retrieving items from store shelves based on customer orders, often using a handheld device
  • Ensuring the accuracy and quality of picked items, making substitutions when necessary
  • Appropriately bagging merchandise for pickup or deliver
  • Staging completed orders for customer pickup and dispensing them to customers
  • Engaging with customers, answering questions, and assisting them with finding products

Self Checkout Host

Walmart
Palm Springs, California
06.2017 - 10.2017
  • Assisted customers with self-checkout processes and troubleshooting issues.
  • Maintained cleanliness and organization of self-checkout areas for customer convenience.
  • Monitored transactions to ensure compliance with company policies and procedures.

Temporary Remodel Associate

Walmart
Palm Springs, California
02.2017 - 06.2017
  • Assisted in merchandise relocation to optimize store layout and customer flow.
  • Collaborated with team members to complete remodel projects on schedule.
  • Maintained safety standards during all remodeling tasks and activities.

Education

Cathedral City High School
Cathedral City, CA

Skills

  • Health standards compliance
  • Inventory management
  • Team collaboration
  • Performance monitoring
  • Time management
  • Employee training
  • Effective communication
  • Attention to detail
  • Fast-paced environment adaptability
  • Exceptional customer service
  • Strong work ethic
  • Order fulfillment
  • Training and mentoring

Languages

English
Full Professional
Spanish
Professional

Timeline

Server

Golden Corral Buffet and Grill
06.2023 - 06.2025

Online Order fulfillment

Walmart
03.2020 - 06.2023

Department Manager

Walmart
06.2019 - 02.2020

Online Order fulfillment

Walmart
10.2017 - 05.2019

Self Checkout Host

Walmart
06.2017 - 10.2017

Temporary Remodel Associate

Walmart
02.2017 - 06.2017

Cathedral City High School

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Alicia Silva Espinoza
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