Yulissa Diaz
San Jose,CA
Summary
Detail-oriented professional with experience in data entry and customer service. Committed job seeker with a history of meeting company needs with consistent and organized practices, skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
8
8
years of professional experience
Work History
Server
Lucky Strike
San Jose, CA
09.2024 - Current
- Delivered exceptional customer service to enhance guest satisfaction in a fast-paced environment.
- Took guest orders and served food and drinks to ensure timely and accurate service.
- Process payments accurately while handling cash and electronic transactions.
- Maintained cleanliness and organization of area to create a welcoming atmosphere for guests.
Front Office Assistant
Ace Charter Schools
San Jose, CA
08.2019 - 07.2021
- Greeted visitors warmly and professionally to create a welcoming front desk environment.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Assisted with student registration and maintained accurate enrollment records.
- Organized office supplies and maintained inventory levels to ensure operational efficiency.
- Managed data entry, duplication, and filing tasks to maintain accurate and organized records.
Lunch server
Ace Charter Schools
San Jose, California
08.2018 - 06.2019
- Set up lunch areas to facilitate efficient service and maintain cleanliness standards.
- Heated school food to ensure timely and nutritious meals for students.
- Cleaned tables and dining areas after meal service to uphold hygiene standards.
- Ordered and received shipments of school breakfast and lunch to support daily meal service.
Education
High School Diploma -
Foothill High School
05-2016
Skills
- Customer service
- Payment processing
- Order accuracy
- Menu memorization
- Food safety standards
- Health standards compliance
- Hospitality management
- Childcare experience
Timeline
Server
Lucky Strike
09.2024 - Current
Front Office Assistant
Ace Charter Schools
08.2019 - 07.2021
Lunch server
Ace Charter Schools
08.2018 - 06.2019
High School Diploma -
Foothill High School