Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Spearman

Toms River,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Currently seeking opportunity to challenge and expand work experience, and cultivate new skillsets.

Overview

11
11
years of professional experience

Work History

Residential Youth Counselor/Training Coordinator

Ocean’s Harbor House
09.2022 - Current
  • Leads in planning for monthly recreation and educational activities for youth in Supervised Transitional Living program.
  • Assists in providing crisis intervention services including hotline calls, drop-in services and responding to resident issues.
  • Assists in completing screening and intake activities
  • Provides support to Primary Counselor with case management needs as assigned.
  • Plans and implements psychoeducational groups/workshops for residents based on independent living skill domains.
  • Utilized Apricot to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes
  • Created and maintained detailed training records and reports for management review.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.

Server /Certified Trainer

Olive Garden
07.2012 - Current
  • Supervise training initiatives for over 20 new hires
  • Resolves guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Performs opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Mentored new hires, resulting in stronger staff development and increased productivity
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.

AmeriCorps Member/ Member Experience Coordinator

AmeriCorps/ City Year
07.2020 - 06.2021
  • Facilitated dynamic virtual and in-person weekly team building activities
  • Pioneered engaging academic lesson plans that met core objectives and principles for 3rd and 7th grade students
  • Supported student learning objectives through personalized and small group assistance with 10 students daily
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment

NJCAHT Winter Intern

New Jersey Coalition Against Human Trafficking
12.2018 - 02.2019
  • Managed educational programs and reports directly to Anti-Trafficking Program Coordinator
  • Provided outreach and public awareness on human trafficking, including distribution of materials and presentations
  • Redesigned and facilitated creative outreach virtual presentation on preventive strategies and resources to end human trafficking
  • Conducted research on human trafficking trends in New Jersey
  • Analyzed problems and worked with teams to develop solutions

Education

Bachelor of Arts - Political Science/English

Rutgers University
Newark, NJ
08.2021

Skills

  • Effective Written and Verbal Communication
  • Microsoft Office
  • Public Speaking
  • Problem-Solving Abilities
  • Self-Motivation
  • Adaptability
  • Collaboration
  • Leadership skills
  • Customer Service
  • Time Management

Timeline

Residential Youth Counselor/Training Coordinator

Ocean’s Harbor House
09.2022 - Current

AmeriCorps Member/ Member Experience Coordinator

AmeriCorps/ City Year
07.2020 - 06.2021

NJCAHT Winter Intern

New Jersey Coalition Against Human Trafficking
12.2018 - 02.2019

Server /Certified Trainer

Olive Garden
07.2012 - Current

Bachelor of Arts - Political Science/English

Rutgers University

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Alicia Spearman