Alicia Spencer
Houston
Summary
Dedicated professional with a solid background in high-volume office environments, delivering exceptional clerical and operational support for professionals. Upbeat demeanor and sound judgment enable handling diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs to ensure smooth operations and efficient workflow.
Overview
17
17
years of professional experience
Work History
Operations Coordinator
Univar Solutions
Houston, TX
09.2022 - Current
- Receive material into inventory plant 0876
- Review and confirm Process Orders plant 0876
- Handle all billing/ reconciliation for minibulk plant 0876
- Assisted with dispatching as needed for plant 0876
- Manage and scan associated documentation as needed or required to meet customer and regulatory requirements
- Implemented troubleshooting, root cause analysis and issue resolution.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Previously responsible for WATCO (HCL)
- Shipping/ receiving at plant 0875
- Assist with billing for private fleet, shuttles, LTLs at plant 0875
- Support Operations Manager/Supervisor in other needed areas
Administrative Assistant
Cypress Fairbanks ISD
Houston, Texas
08.2014 - Current
- Provides secretarial and office management support while building cooperative working relationships.
- Manage office duties, order materials, organize workspaces, answer emails and make phone calls.
- Delivered exceptional customer service through direct communication with parents and staff.
- Enter data for district information (e.g., report cards, discipline records)
- Type and disperse school communications (e.g., weekly newsletter, monthly calendar, notices, etc.).
- Maintain confidential files for assistant principals and counselors.
- Manage a complex office environment with frequent interruptions.
- Maintain confidentiality of personnel files, records, and student information.
- Tracked and submitted substitute employee timesheets to prepare for payroll processing.
- Record staff absences and prepare reports. Request and assist substitute teachers and paraprofessionals.
Title Clerk
Texas Direct Auto
Stafford, TX
01.2008 - 06.2012
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Posted and tracked titling transactions and completed month-end accounting reports.
- Reviewed title documents, identified problems and sought out resolutions to smooth title process.
Education
Associate of Arts -
City College of San Francisco
San Francisco, CA05.2005
Skills
- Cash Deposit Preparation
- 10-Key Proficiency
- Excel Spreadsheets/ Microsoft Word
- Data Entry Documentation
- Meeting Planning
- Strong Organizational Skills
- Verbal and Written Communication
- Task Prioritization
- Ease with Computers and Technology
- Confidentiality and Data Protection
- Professional and Courteous
- Meticulous Attention to Detail
- Some SAP experience
- Some product familiarity
- Customer invoicing
- Process implementation
- Supply ordering
- Scheduling coordination
- MRP and ERP systems
- Inventory coordination
- Teamwork and collaboration
- Customer service
- Goal setting
- Decision-making
- Records organization and management
- Inventory control
Contact
15114 Easton Park Dr.
Houston, TX 77095
Education and Training
other,San Francisco, CA
Timeline
Operations Coordinator
Univar Solutions
09.2022 - Current
Administrative Assistant
Cypress Fairbanks ISD
08.2014 - Current
Title Clerk
Texas Direct Auto
01.2008 - 06.2012
Associate of Arts -
City College of San Francisco