Alicia Spencer
Houston
Summary
Dedicated professional with a solid background in high-volume office environments, delivering exceptional clerical and operational support for professionals. Upbeat demeanor and sound judgment enable handling diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs to ensure smooth operations and efficient workflow.
Overview
17
17
years of professional experience
Work History
Operations Coordinator
Univar Solutions
09.2022 - Current
- Receive material into inventory plant 0876
- Review and confirm Process Orders plant 0876
- Handle all billing/ reconciliation for minibulk plant 0876
- Assisted with dispatching as needed for plant 0876
- Manage and scan associated documentation as needed or required to meet customer and regulatory requirements
- Implemented troubleshooting, root cause analysis and issue resolution.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Previously responsible for WATCO (HCL)
- Shipping/ receiving at plant 0875
- Assist with billing for private fleet, shuttles, LTLs at plant 0875
- Support Operations Manager/Supervisor in other needed areas
Administrative Assistant
Cypress Fairbanks ISD
08.2014 - Current
- Provides secretarial and office management support while building cooperative working relationships.
- Manage office duties, order materials, organize workspaces, answer emails and make phone calls.
- Delivered exceptional customer service through direct communication with parents and staff.
- Enter data for district information (e.g., report cards, discipline records)
- Type and disperse school communications (e.g., weekly newsletter, monthly calendar, notices, etc.).
- Maintain confidential files for assistant principals and counselors.
- Manage a complex office environment with frequent interruptions.
- Maintain confidentiality of personnel files, records, and student information.
- Tracked and submitted substitute employee timesheets to prepare for payroll processing.
- Record staff absences and prepare reports. Request and assist substitute teachers and paraprofessionals.
Title Clerk
Texas Direct Auto
01.2008 - 06.2012
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Posted and tracked titling transactions and completed month-end accounting reports.
- Reviewed title documents, identified problems and sought out resolutions to smooth title process.
Education
Associate of Arts -
City College of San Francisco
San Francisco, CA05.2005
Skills
- Cash Deposit Preparation
- 10-Key Proficiency
- Excel Spreadsheets/ Microsoft Word
- Data Entry Documentation
- Meeting Planning
- Strong Organizational Skills
- Verbal and Written Communication
- Task Prioritization
- Ease with Computers and Technology
- Confidentiality and Data Protection
- Professional and Courteous
- Meticulous Attention to Detail
- Some SAP experience
- Some product familiarity
- Customer invoicing
- Process implementation
- Supply ordering
- Scheduling coordination
- MRP and ERP systems
- Inventory coordination
- Teamwork and collaboration
- Customer service
- Goal setting
- Decision-making
- Records organization and management
- Inventory control
Contact
15114 Easton Park Dr.
Houston, TX 77095
Education and Training
other,San Francisco, CA
Timeline
Operations Coordinator
Univar Solutions
09.2022 - Current
Administrative Assistant
Cypress Fairbanks ISD
08.2014 - Current
Title Clerk
Texas Direct Auto
01.2008 - 06.2012
Associate of Arts -
City College of San Francisco