Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Alicia Tan

PINEHURST,Texas

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

BartenderBaristaShift SupervisorPatient Care Assistant

Work Type

Full TimePart Time

Location Preference

On-Site
Location: PINEHURST, TexasPinehurst, TX
Open to relocation: Yes

Salary Range

$26000/yr - $200000/yr

Important To Me

Flexible work hoursWork-life balanceHealthcare benefitsCareer advancementPersonal development programsStock Options / Equity / Profit Sharing401k matchPaid sick leavePaid time offTeam Building / Company Retreats

Summary

Results-driven professional with experience in bartending and supervisory roles. Skilled in cash handling, multitasking, and fostering strong team dynamics. Eager to leverage expertise in customer service to create memorable experiences and support business growth. Dedicated professional with proven ability to manage multiple customer interactions efficiently. Experienced in overseeing staff and daily operations in high-pressure environments. Strong interpersonal and multitasking skills developed through extensive customer service experience.

Overview

8
8
years of professional experience

Work History

Bartender

Powderkeg
Houston, Texas
07.2024 - Current
  • Collaborated with team members to streamline bar operations and elevate customer satisfaction.
  • Maintained composure during busy periods, delivering exceptional customer service to guests.
  • Resolved customer complaints in a professional manner.
  • Effectively multitasked within fast-paced environment.
  • Prioritized tasks efficiently to ensure timely service and customer satisfaction.
  • Built strong working relationships with colleagues through regular communication and collaboration. with colleagues through effective communication.

Barista

Starbucks
Cypress, Texas
04.2018 - Current
  • Led cash handling procedures, ensuring accuracy and efficiency that enhanced customer trust during high-volume transactions.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Collaborated with team members to streamline service during peak hours and special events, improving customer satisfaction.
  • Maintained highest standards of conduct and service to uphold and strengthen company reputation.

Shift Supervisor

Starbucks
Cypress, Texas
08.2019 - 07.2022
  • Led team to achieve consistent productivity and high customer service standards.
  • Trained new employees on company policies and procedures.
  • Clarified job duties, expectations, and policies to enhance team understanding.
  • Identified needs of customers promptly and efficiently.
  • Informed customers about offerings, promotions, and pricing to increase sales.

Education

Associate of Science -

Lonestar
Tomball
05-2023

Skills

  • Leadership in teams
  • Conflict resolution
  • Quality assurance
  • Multitasking
  • Goal setting and tracking
  • Decision-making capacity
  • Cash handling
  • Active listener
  • Team player
  • Efficient delivery
  • Analytical thinker

References

References available upon request.

Timeline

Bartender

Powderkeg
07.2024 - Current

Shift Supervisor

Starbucks
08.2019 - 07.2022

Barista

Starbucks
04.2018 - Current

Associate of Science -

Lonestar
Alicia Tan