Courtney Cain
Denver,CO
Summary
Demonstrated teamwork abilities and effective communication skills. Committed to ensuring a safe and efficient work environment. Experienced in collaborating with colleagues to meet operational goals and improve productivity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Vigilant Loss Prevention
11.2024 - 09.2025
- Monitored surveillance systems to detect theft or suspicious activities in real-time.
- Responded swiftly to emergency alarms, enhancing overall issue prevention measures.
- Conducted daily walk-throughs to proactively identify potential security risks within the store.
- Implemented corrective actions to minimize shrinkage across departments effectively.
- Served as primary contact for staff inquiries regarding loss prevention protocols.
- Attentively observed store areas for signs of attempted theft, intervening when necessary.
- Interviewed suspects, customers, and witnesses to gather pertinent information for investigations.
- Collaborated with law enforcement during theft resolutions, providing eyewitness testimony in court.
Security Coordinator
88 Signal Security
10.2019 - 04.2024
- Supervised a team of security officers to ensure professionalism and adherence to protocols.
- Developed strong partnerships with local law enforcement for enhanced incident response collaboration.
- Conducted risk assessments and audits to identify areas for improvement in security practices.
- Managed training initiatives on emergency procedures to bolster employee safety awareness.
- Monitored alarm systems closely, coordinating immediate responses to alerts.
- Prepared comprehensive reports on security incidents, communicating relevant information to management.
- Oversaw creation of procedures, forms, and regulations related to security operations.
- Maintained effective communication with contractors to ensure compliance with all standards.
Hotel Security Officer
Fast Guard Security Service
05.2009 - 08.2019
- Conducted comprehensive risk assessments to pinpoint vulnerabilities within hotel premises.
- Trained new security personnel on procedures and emergency protocols, enhancing team effectiveness.
- Greeted guests professionally, cultivating a welcoming atmosphere while prioritizing safety.
- Monitored CCTV cameras and alarm systems for breaches, ensuring swift responses.
- Maintained detailed reports of daily activities and incidents for management review.
- Engaged with guests and staff to address concerns effectively, improving relations.
- Responded swiftly to alarms or calls for assistance, resolving potential threats promptly.
- Implemented incident reporting processes that streamlined documentation and response times.
Warehouse Worker
Birden
09.2004 - 04.2009
- Executed manual and computerized receipt, counting, and data entry of stock items.
- Validated stock inventory by inspecting physical items against records.
- Utilized labeling tools for precise identification of all items.
- Facilitated efficient material movement using forklifts and pallet jacks.
- Maintained cleanliness and organization of storage areas per safety regulations.
- Conducted regular equipment inspections to uphold operational safety standards.
- Supported effective inventory management with thorough stock tracking practices.
- Organized inventory by packing and unpacking items for optimal shelf placement.
Education
High school diploma or GED - General Studies
Roosevelt High School
Gary, IN06.1999
Skills
- Loss prevention techniques
- Surveillance skills
- Logistics management
- Leadership in teams
- Shipping and receiving operations
- Order efficiency
- Material handling proficiency
- Pallet jack operation skills
- Safe lifting practices
- Labeling accuracy
- Inventory control strategies
- Problem-solving capabilities
- Motivated discipline
- Effective time management
- Detail orientation
- Organizational abilities
- Communication within teams
- Compliance with safety standards
Certification
- Guard Card
- January 2025 to January 2026
- I have a Denver guard card and a certificate for the OC spray and paton
Timeline
Loss Prevention Officer
Vigilant Loss Prevention
11.2024 - 09.2025
Security Coordinator
88 Signal Security
10.2019 - 04.2024
Hotel Security Officer
Fast Guard Security Service
05.2009 - 08.2019
Warehouse Worker
Birden
09.2004 - 04.2009
High school diploma or GED - General Studies
Roosevelt High School