Alicia Torres
Tulsa,OK
Summary
Professional hospitality expert with a proven track record at Maestro, excelling in crafting unique cocktails and building lasting relationships with patrons. Highly reliable and skilled in drink preparation techniques, I foster a welcoming atmosphere while ensuring safety and efficiency in high-volume settings. Committed to enhancing guest experiences through exceptional service and upholding high standards alongside a like-minded team.
Overview
8
8
years of professional experience
Work History
Bartender
Maestro
06.2025 - Current
- Provided knowledgeable recommendations for guests to experience the most exciting craft cocktails for their palate.
- Maintained cleanliness and organization of bar area for optimal efficiency.
- Continued education of spirits and cocktails to enhance guest experience and interaction.
- Engaged with patrons to foster a welcoming and friendly atmosphere.
- Updated expectations behind the bar to help keep the team accountable.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
St. Vitus
03.2023 - 06.2025
- Served guests in a high volume bar with efficiency.
- Ensured a clean bar at the beginning and end of every shift, deep cleaning once a month.
- Prioritized guest safety in a club scene, staying aware of the atmosphere and alerting hosts when a dangerous or confrontational situation occurred.
- Served excellent draft craft cocktails and provided recommendations for guests.
- Assisted with staff training, sharing expertise in bartending techniques and service best practices.
Bartender
Heirloom
05.2021 - 05.2025
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Helped create and run bar events, at the brewery and representing the brewery at events at other locations. (Local festivals, Tulsa Tough, etc.)
- Took on additional tasks to assist the brewery, such as help with canning new beers and gathering ingredients for keg batches.
Bartender
Fassler Hall
05.2021 - 05.2025
- Collaborated with team members to ensure timely service during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Provided excellent bar service by anticipating guests needs and remembering orders for repeat patrons.
Department Manager
Urban Outfitters, Inc.
08.2017 - 08.2020
- Led store team in daily tasks to ensure peak visual and functional shopping experience for guests.
- Assessed weekly sales trends, made adjustments within the department that would focus on improving sales.
- Facilitated regular team meetings to address challenges, share updates, and celebrate successes.
- Optimized inventory management processes, reducing waste and improving stock accuracy.
- Established clear performance expectations for staff members which led to increased accountability.
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05-2013
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Drink preparation techniques
- Hospitality service expertise
- Classic cocktails
- Inventory
- Bar service preparation
- Toast POS
- Relationship building
Timeline
Bartender
Maestro
06.2025 - Current
Bartender
St. Vitus
03.2023 - 06.2025
Bartender
Heirloom
05.2021 - 05.2025
Bartender
Fassler Hall
05.2021 - 05.2025
Department Manager
Urban Outfitters, Inc.
08.2017 - 08.2020
High School Diploma -
Lehigh Senior High School
Currently completing CSS to receive spirits specialist certification
Through the Certified Spirits Specialists Guide, I am studying and testing on each chapter of spirits, distillation, and cocktail building blocks to gain thorough knowledge, at the end of which I may complete the CSS exam and receive certification.