Alicia Valenzuela
Ontario,CA
Summary
To obtain a challenging position in a positive work environment where I would be able to utilize my skill set and exceed all expectations. My passion and dedication always gives me the ability to learn quickly and provide excellent service.
Overview
8
8
years of professional experience
Work History
Payment Posting Specialist
Concentra, Inc.
, Ontario, Ca
11.2016 - Current
- Expert in payment posting and processing
- Expert in the processing of direct deposit payments received by insurances
- Noting all denied charges for collections department
- Processing refunds accordingly and researching payments on accounts
- Knowledgeable in accounts payable and receivable.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
Preferred Sales Representative
Bank of America
Brea, Ca
08.2014 - 11.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Associates Of Science Degree - Medical Office Administration
San Joaquin Valley College
Ontario, CA11.2018
Medical Assistant Diploma -
Bryman College
Ontario, CA02.2005
High School Diploma -
Montclair High School
Montclair, CA06.2004
Skills
- Excellent customer service skills
- Typing/ word processing
- System administration
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook & 10 key
Languages
Spanish
Native or Bilingual
Timeline
Payment Posting Specialist
Concentra, Inc.
11.2016 - Current
Preferred Sales Representative
Bank of America
08.2014 - 11.2016
Associates Of Science Degree - Medical Office Administration
San Joaquin Valley College
Medical Assistant Diploma -
Bryman College
High School Diploma -
Montclair High School
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