Alicia Valenzuela
Chapel Hill Aparments
Haslet,TX
1
Language
4
years of professional experience
Dynamic Leasing Professional with a proven track record at Chapel Hill Apartments, excelling in relationship building and record keeping. Successfully processed rental applications and enhanced resident satisfaction through effective communication. Adept at navigating fair housing policies while driving occupancy rates through strategic marketing initiatives.
Energetic and personable individual with talent for building strong relationships and providing exceptional customer service. Familiar with property management principles and possesses strong organizational and communication skills. Dedicated to creating positive experiences for clients and contributing to success of leasing team.
Work History
Leasing Professional
6 Months- Conducted property tours and highlighted community amenities to match resident needs.
- Processed rental applications and verified applicant information for lease approval.
- Prepared lease agreements, renewal paperwork, and move-in documentation with accuracy.
- Responded to resident inquiries and resolved concerns through professional communication.
- Maintained organized records for leases, notices, and resident correspondence.
Guest Services Coordinator
3 Years 2 Months- Coordinated appointment bookings, confirmations, and schedule changes using salon scheduling systems.
- Greeted guests, managed check-in flow, and maintained polished front desk operations.
- Resolved client concerns promptly while protecting service quality and brand standards.
- Communicated with stylists to balance schedules, reduce gaps, and support daily service flow.
- Updated client profiles, service notes, and contact information in booking records.
Education
Esthetician License
Skills
Telephone and email etiquette
Goal-oriented mindset
Fair housing policies
Record keeping
Sales and marketing aptitude
Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Leasing Professional
Chapel Hill Aparments
05.2026 - CurrentRead More
Guest Services Coordinator
Tangerine Salons
03.2023 - 05.2026Read More
Aveda Arts And Sciences Institute
Esthetician License
Read More