Open To Work
Alicia Vigil
Arvada,CO
Work Preference
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
27
27
years of professional experience
Work History
Receptionist Administrator
Vigil Janitorial Service
Denver, Colorado
04.2017 - Current
- Managed front desk operations and greeted clients warmly.
- Scheduled appointments and coordinated service requests efficiently.
- Maintained organized filing systems for client records and documents.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Handled diverse needs for clients in-person, by phone or through email.
Production Coordinator
General Steel
Lakewood, Colorado
10.2008 - 12.2013
- Coordinated production schedules to meet project deadlines and resource availability.
- Managed communication between departments to ensure smooth workflow and collaboration.
- Organized inventory management systems for efficient tracking of materials and supplies.
- Entered information into system to update status reports.
- Developed standard operating procedures for production personnel to follow.
Assistant Manager
JCPenney
Lakewood, Colorado
01.2000 - 07.2004
- Supervised daily store operations and ensured efficient workflow among team members.
- Trained staff on customer service standards and product knowledge for improved service.
- Managed inventory levels and coordinated restocking to maintain product availability.
- Resolved customer complaints promptly to uphold store reputation and satisfaction.
- Scheduled employee shifts and monitored attendance to ensure adequate staffing levels.
- Collaborated with management on promotional events to drive sales and engagement.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Education
Emily Griffith Technical College
Denver, COSkills
- Appointment scheduling
- Document management
- Client interaction
- Office administration
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- Task prioritization
- Scheduling appointments
- Reception area maintenance
- Appointment setting
- Confidential information management
- Meeting coordination
- Fee collection
- Document scanning and digitization
- Visitor assistance
- Project coordination
- Multi-line phone operation
- Decision-making
- Organizational skills
- Multitasking capacity
- Data entry
References
References available upon request.
Timeline
Receptionist Administrator
Vigil Janitorial Service
04.2017 - Current
Production Coordinator
General Steel
10.2008 - 12.2013
Assistant Manager
JCPenney
01.2000 - 07.2004
Emily Griffith Technical College