Alicia Webster
Bessemer
Summary
Results-driven Fleet Manager with a strong focus on vehicle maintenance, inventory management, and customer service. Skilled in strategic planning and problem solving, ensuring efficient operations and enhanced customer relationships.
Overview
6
6
years of professional experience
Work History
Loaner Fleet Manager
Sonic Automotive (BMW)
Irondale
02.2023 - Current
- Managed daily fleet operations for luxury vehicles at a leading automotive retailer.
- Coordinated vehicle maintenance schedules to ensure optimal performance and safety standards.
- Oversaw inventory management of parts and supplies for fleet maintenance needs.
- Collaborated with service teams to address vehicle repairs and enhancements promptly.
- Developed positive relationships with customers through friendly interactions.
Risk Management Analyst
Liberty Mutual
Birmingham
01.2020 - 11.2022
- Responsible for developing, growing, and maintaining a profitable, diversified book of loss-sensitive primary casualty business focused on Workers' Compensation, General Liability, and Commercial Auto through marketing, underwriting decision-making, building mutually beneficial agent/broker relationships, establishing a market-facing leadership presence, and applying underwriting tools, systems, and expert resources.
- Guided and mentored less experienced underwriters in their respective areas of expertise, including regular employee coaching, with feedback to the manager on the progress of the employee.
- Implemented loss control measures to protect workers and mitigate workplace hazards.
- Drafted periodic reviews outlining progress made towards achieving established objectives pertaining to risk management programs.
- Participated in meetings with external parties such as auditors or regulators to provide updates on the status of ongoing projects or initiatives.
Education
Bachelor of Science - Business Administration
Miles College
Fairfield, Alabama, AL05-2018
Skills
- Fleet management
- Vehicle maintenance
- Inventory management
- Regulatory compliance
- Problem solving
- Customer service
- Time management
- Inventory control
- Administrative cost reduction
- Inspection and quality assurance
- Safety monitoring
- Strategic planning
- Cost reduction
- Data analysis
- Policy development
- Team collaboration
- Risk mitigation
- Statistical analysis
- Analytical skills
Timeline
Loaner Fleet Manager
Sonic Automotive (BMW)
02.2023 - Current
Risk Management Analyst
Liberty Mutual
01.2020 - 11.2022
Bachelor of Science - Business Administration
Miles College