Alicia Whilby
SELINSGROVE
Summary
I am an extremely motivated individual committed to continuously developing my skills and growing professionally. Through various life experiences, I have acquired a diverse set of abilities and maintain a positive and driven attitude. I am eager to contribute my unique strengths and adaptability to future opportunities, always striving for personal and professional growth.
Overview
17
17
years of professional experience
Work History
Home Health Aide
Tempus Unlimited
Shamokin Dam, PA
01.2012 - Current
- Delivered compassionate personal care, assisting clients with daily living activities and mobility support.
- Monitored and documented patients' health status, reporting significant changes to healthcare professionals.
- Administered medications as prescribed, ensuring adherence to treatment plans and safety protocols.
- Developed personalized care plans in collaboration with multidisciplinary teams to enhance client well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Trained new staff on best practices for patient care, fostering a supportive work environment.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Area Director
Boyscouts of America
Williamsport, PA
06.2021 - 07.2025
- Directed strategic initiatives to enhance program delivery and participant engagement.
- Developed training programs to elevate leadership competencies among volunteer staff.
- Conducted routine inspections to check quality and compliance with established specifications.
- Planned sequence of operations and established schedule.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Key Carrier Coordinator
Tj Maxx Dept Store
Selinsgrove, PA
09.2012 - 06.2014
- Supervised daily operations to ensure seamless customer service and store efficiency.
- Trained and mentored team members on company policies and procedures.
- Managed inventory levels and coordinated restocking efforts to optimize product availability.
- Collaborated with management to develop sales strategies that enhanced store performance.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Implemented loss prevention strategies to reduce shrinkage and maintain asset protection.
- Streamlined opening and closing procedures as integral member of store staff.
Crew Leader
Leakas Quality Foods
Selinsgrove, PA
12.2010 - 06.2012
- Supervised daily production operations to ensure compliance with quality standards.
- Trained and mentored new crew members on safety protocols and equipment usage.
- Coordinated workflow among team members to optimize efficiency and minimize downtime.
- Implemented process improvements resulting in enhanced product quality and reduced waste.
- Monitored inventory levels and managed supply orders to maintain operational readiness.
- Conducted regular inspections of equipment to ensure safe and efficient operation.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Merchandiser, Cashier, Reciever
Total Wine & More
Boca Raton, FL
11.2008 - 08.2010
- Developed and executed merchandising plans to maximize product visibility and sales potential.
- Analyzed market trends and consumer behaviors to inform strategic product placements.
- Collaborated with cross-functional teams to optimize inventory management and reduce stock discrepancies.
- Trained and mentored junior staff on best practices in visual merchandising techniques.
- Implemented promotional displays, enhancing customer engagement and driving foot traffic.
- Established strong vendor relationships, negotiating terms that improved supply chain efficiency.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
BBA - Business Administration And Management
Western Governors University
Salt Lake City, UT05-2026
Associate of Applied Science - Nursing
Luzerne County Community College
Nanticoke, PA05-2019
Skills
- Comprehensive patient management
- Certified lifeguard and CPR/AED provider
- Leadership/Management Skills
- Microsoft Office proficiency
Timeline
Area Director
Boyscouts of America
06.2021 - 07.2025
Key Carrier Coordinator
Tj Maxx Dept Store
09.2012 - 06.2014
Home Health Aide
Tempus Unlimited
01.2012 - Current
Crew Leader
Leakas Quality Foods
12.2010 - 06.2012
Merchandiser, Cashier, Reciever
Total Wine & More
11.2008 - 08.2010
BBA - Business Administration And Management
Western Governors University
Associate of Applied Science - Nursing
Luzerne County Community College