Alicia Wright
Columbia,MO
Summary
Results-driven supervisor with expertise in training, mentoring, and enhancing team productivity. Proven ability to implement process improvements and resolve complex issues to maintain operational efficiency.
Overview
27
27
years of professional experience
Work History
Supervisor
American Plastics Company
Jefferson City, MO
05.2024 - Current
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Trained and mentored team members on production processes and equipment usage.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Conducted regular performance evaluations, providing feedback for employee development.
- Resolved operational issues promptly, maintaining productivity and minimizing disruptions.
- Coordinated inventory management, optimizing stock levels to meet production demands.
- Facilitated communication between departments to ensure alignment on project goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Supervisor
Hubbell Power Systems
Centralia, MO
05.2018 - 05.2024
- Coordinated inventory management, optimizing stock levels to meet production demands.
- Resolved operational issues promptly, maintaining productivity and minimizing disruptions.
- Facilitated communication between departments to ensure alignment on project goals.
- Monitored production metrics, analyzing data to identify trends and areas for improvement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Supervisor
Dawn Foods
Mexico, MO
01.2016 - 05.2018
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Conducted regular performance evaluations, providing feedback for employee development.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Supervisor/Lead
Kraft Heinz
Columbia, MO
01.1999 - 05.2016
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Led team training initiatives, enhancing staff performance and knowledge retention.
- Streamlined workflow processes, resulting in increased efficiency across production lines.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Education
Associate of Science - Engineering Mechanics
Moberly Area Community College
Moberly, MO05-1993
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Inventory control
- Strategic planning
- Complex Problem-solving
- Staff discipline
- Staff development
- Team building
- Process monitoring and improvement
- Process improvement
- Schedule development
- Policy enforcement
- Public speaking
- [Software] experience
- Inventory oversight
- Conflict resolution
Accomplishments
Six Sigma
Lean
Stamping press
Blueprint reading
HAACP
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Timeline
Supervisor
American Plastics Company
05.2024 - Current
Supervisor
Hubbell Power Systems
05.2018 - 05.2024
Supervisor
Dawn Foods
01.2016 - 05.2018
Supervisor/Lead
Kraft Heinz
01.1999 - 05.2016
Associate of Science - Engineering Mechanics
Moberly Area Community College