Alicia "Dawn" Woodall
Goodlettsville,TN
Summary
Dedicated Case Management Professional skilled in client advocacy and support. Conducts comprehensive assessments and develops tailored care plans, ensuring optimal outcomes. Collaborates with multidisciplinary teams and effectively manages client services through strong communication and coordination. Thrives in high-pressure environments, demonstrating problem-solving abilities and adaptability.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Workers Comp Case Manager
Carlisle and Associates
08.2021 - Current
- Over 15 years’ experience in Workers Compensation Case Management. As a Workers’ Comp Nurse Case Manager, Coordinated physician and provider care for injured workers, performed medical reviews, provided education, and advocated for their needs. Identified and addressed worker needs, communicating with physicians and nursing staff to develop tailored plans of care. I send approved treatment to appropriate providers and ensure treatment is scheduled. I perform field and telephonic case management. I mentor new case managers. I conducted utilization review to assess treatment necessity according to ODG guidelines and submitted treatment requests for peer-to-peer review. I have communicated these results to the adjuster, worker and physician.
- Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored junior staff on best practices and operational procedures.
- Streamlined workflow processes, enhancing productivity across all departments.
Workers Comp Case Manager
Vanderbilt University Medical Center
12.2014 - 08.2021
- Developed skills in disease management with DaVita.
- Oversaw daily operations, ensuring adherence to safety protocols and operational standards.
- Streamlined workflows, enhancing productivity through process optimization and resource management.
- Mentored junior staff, fostering skill development and improving team performance.
Nuclear Medicine/Radiology Nurse
Vanderbilt University Medical Center
10.2010 - 01.2014
- 10 years’ experience in critical care nursing in Critical Care Unit, Trauma Intensive Care Unit, Cardiac Floor, Radiology Recovery Room, Radiology Special Procedures, Nuclear Medicine/PET, and Emergency Department. 9 years’ experience in Case Management Executed patient care and needs assessment, dispensed medications, performed IV procedures, charted patient data, triaged cases, conducted critical care procedures, managed dressing changes, supervised staff, and mentored junior nurses. Demonstrated self-motivation and ability to grasp and implement new ideas, concepts, and methodologies effectively. Thrived in fast-paced, high-stress situations while managing emerging, changing, and multiple responsibilities. Strong communication, interpersonal, analytical, organizational, problem solving, and leadership skills Excellent computer skills.
- Administered patient care during radiological procedures, ensuring comfort and safety.
- Collaborated with radiologists to interpret imaging results, enhancing diagnostic accuracy.
- Educated patients on preparation for procedures, promoting understanding and compliance.
Case Manager
Integra Medical Solutions
11.2006 - 01.2011
- Collaborated with medical providers to coordinate treatment plans and expedite return-to-work processes.
- Facilitated communication between injured workers, employers, and insurers to resolve disputes efficiently.
- Managed complex workers' compensation claims, ensuring compliance with state regulations and policies.
TICU Nurse
Vanderbilt University Medical Center
05.2002 - 01.2011
- Assist Nuclear/CT Technicians in performing Cardiac CTA. Perform cardiac viability studies. Assess patient stability and need for Nuclear/PET Stress Testing. Assisted in performing stress tests using treadmill, medication, or combination of both to evaluate cardiac function. Accessed Port a Caths to administer medications and collect blood samples for testing.. Administer medications for PET Scans and other Nuclear Medicine Testing. Execute the administration of conscious sedation for special Interventional and CT/Ultrasound procedures. Prepare patients preoperatively and postoperatively based on disposition. Carry out prescribed medical treatments and procedures. Collaborated with physicians, Nuclear/CT Technicians, nurses, and healthcare staff to ensure optimal patient care. Precepted new orientees and students, providing mentorship and guidance to enhance clinical skills. Serve as mentor and resource to all staff. Advanced to Staff Nurse 3 which demonstrates that a RN is proficient, serves a role model and a resource to others, and assumes clinical leadership practice area. Serve as a facilitator for revising charting for 2 years. Assist in implementation of computerized medicine administration. Practice independently and proficiently based on Unit specific protocols-electrolyte replacement, head patient protocol, insulin regulation, wound care, etc. Managed surgical recovery of patients including orthopedic, ENT, GI, cardio-thoracic, and neurological cases. Assist in the insertion and 012001. Assist in bedside procedures-tracheotomy, peg tube, dressing changes, celiotomy, thoracotomy, orthopedic splinting/casting, and sutures. Technically proficient in all major ICU skills. Continually evaluate, monitor, and assess patient’s conditions in traumatic situations including MVC, gunshot, stab, falls, MCC, and ATV crashes. Patient problems may include neurological, vascular, hemodynamically unstable, CVVHD, and spinal injuries. Responsible for field and telephonic/email coordination of medical treatments and services, facilitation of return to work by collaborating directly with treating physicians, injured workers, employers, and case managers
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
- Educated patients and families on health management strategies, enhancing understanding of medical conditions.
PRN Staff Nurse
CCU/ED Staff Nurse Sumner Regional
07.2002 - 03.2004
CNT/MR/MT
Cardiac Step-down
11.2001 - 07.2002
CNT/MT
Cardiac Step-down/Trauma
04.2001 - 05.2002
Education
Bachelor of Science - Nursing
Tennessee State University
Nashville, TN01-2004
Associate of Science - Nursing
Tennessee State University
Nashville, TN05-2002
Skills
- Over 15 years’ experience in Workers Compensation Case Management
- Utilization review
- Disease management
- Highly Skilled with patient care and needs assessment, dispensing medications, IV procedures, charting, triage, critical care procedures, dressing changes, staff supervision, and mentoring
- 10 years’ experience in critical care nursing in Critical Care Unit, Trauma Intensive Care Unit, Cardiac Floor, Radiology Recovery Room, Radiology Special Procedures, Nuclear Medicine/PET, and Emergency Department
- A fast-paced, high-stressed situations with emerging, changing, and multiple responsibilities
- Strong communication, interpersonal, analytical, organizational, problem solving, and leadership skills
- Excellent computer skills
- Self-Motivated with and ability to easily grasp and implement new ideas, concepts, and methodology
Accomplishments
RN Multistate License
May 2002 to present
Certified Case Manager
April 2015 to present
Certification
RN Multistate License, May 2002 to April 2025, Certified Case Manager, April 2015 to April 2025
Education & Training
- Completed many Critical Care Classes
- CCRN review
- Hemodynamic Monitoring
- Critical Care
- EKG Interpretation
- Trauma Nursing
Timeline
Workers Comp Case Manager
Carlisle and Associates
08.2021 - Current
Workers Comp Case Manager
Vanderbilt University Medical Center
12.2014 - 08.2021
Nuclear Medicine/Radiology Nurse
Vanderbilt University Medical Center
10.2010 - 01.2014
Case Manager
Integra Medical Solutions
11.2006 - 01.2011
PRN Staff Nurse
CCU/ED Staff Nurse Sumner Regional
07.2002 - 03.2004
TICU Nurse
Vanderbilt University Medical Center
05.2002 - 01.2011
CNT/MR/MT
Cardiac Step-down
11.2001 - 07.2002
CNT/MT
Cardiac Step-down/Trauma
04.2001 - 05.2002
Bachelor of Science - Nursing
Tennessee State University
Associate of Science - Nursing
Tennessee State University