Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, and inventory control. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
University of Louisville Hospital
09.2022 - Current
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Developed and implemented improvements to pharmacy organization system.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Counted and labeled prescriptions with correct item and quantity.
Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
Maintained drug inventory levels by ordering necessary medications and supplies.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Retail Sales Associate
Brooks Brothers
05.2022 - 07.2022
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Greeted customers and provided outstanding customer service.
Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Education
Neuroscience
University Of Louisville
Louisville, KY
05-2027
Certificate of Technical Studies - Pharmacy Technician Certification
Whitney M. Young Job Corp
Simpsonville, KY
12-2022
High School Diploma -
Mckinley Senior High School
Canton, OH
05-2020
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
HIPAA regulations
Medication dispensing
Team collaboration
Filling prescriptions
Answering customer questions
Interpreting and processing medication orders
Verbal and written communication
Multitasking and organization
Time management
Empathy and patience
Compounding techniques
Certification
CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
University of Louisville Hospital
09.2022 - Current
Retail Sales Associate
Brooks Brothers
05.2022 - 07.2022
Neuroscience
University Of Louisville
Certificate of Technical Studies - Pharmacy Technician Certification
Pre-OP/Recovery – Board Runner/Charge Nurse at University of Louisville HospitalPre-OP/Recovery – Board Runner/Charge Nurse at University of Louisville Hospital