Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Marie Barrera

Justice,IL

Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

SkinMD Dermatology
08.2022 - Current
  • Proven proficiency in the navigation of electronic medical record (EMR) systems including EMA and NexTech
  • Built a strong understanding of clinical and medical administration skills necessary to maintain a functional setting, including handling communications with insurance and biologic companies submitting prior authorizations, appeals and medical necessity documentation
  • Demonstrated leadership skills in the supervision and mentorship of a medical assistant team
  • Developed expertise in obtaining patient's medical histories, in addition to assisting providers with dermatological procedures including light treatments, biopsies, and surgical excisions.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.

Youth Manager Intern

Chicago Housing Authority
06.2019 - 09.2019
  • Committed to supporting Chicago Housing Authority Youth to become Chicago Housing Authority youth ambassadors as they found ways to create a more just and equitable society
  • Collaborated with a CHA youth Manager to plan learning activities that were authentic, multimodal, and aligned to summer program standards
  • Designed and implemented an eight-week project-based learning unit alongside a CHA youth Manager.

Youth Activist

Chicago Housing Authority
06.2016 - 06.2018
  • Identified needs of Chicago Housing Authority residents across the city of Chicago and developed recommendations for the Chicago Housing Authority leadership based on those needs
  • Lead cross-functional collaboration across community development and social media to create & amplify launches for highly visible features
  • Maintained an organized, clean, professional workspace and waiting area.
  • Raised public awareness about social issues by organizing and participating in rallies, marches, and other events.
  • Developed and executed strategic plans for successful advocacy initiatives, leading to significant policy changes.
  • Secured media coverage for events and campaigns by cultivating relationships with journalists and crafting compelling press materials.
  • Utilized social media platforms to amplify messaging and engage supporters in online activism efforts.
  • Assisted in writing grant proposals and securing funding for projects aimed at advancing social change.
  • Provided guidance on creating culturally sensitive messaging that resonates with diverse audiences while advocating for marginalized groups'' rights.

Education

High School Diploma -

Back of the Yards College Preparatory
06.2018

Skills

  • Leadership of a medical assistant team, in addition to mentoring new hires in regard to assisting with in-office procedures and accurately scribing visits in the clinic's EMR systems
  • Ability to effectively communicate with insurance, including filing prior authorizations, appeals, and letters of medical necessity
  • Experience interacting with biologic companies and working with assistance programs to help manage patients' copays
  • HIPAA Compliance
  • Clinical Leadership
  • Medical terminology knowledge

Certification

XTRAC Illinois State certification (2023)

Timeline

Lead Medical Assistant

SkinMD Dermatology
08.2022 - Current

Youth Manager Intern

Chicago Housing Authority
06.2019 - 09.2019

Youth Activist

Chicago Housing Authority
06.2016 - 06.2018

High School Diploma -

Back of the Yards College Preparatory
Alicia Marie Barrera