Alicia R. Castellanos
San Antonio,TX
Summary
Dedicated personal assistant with excellent experience in industry. Maintains professional demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Virtual Personal Assistant
TaskUs
11.2021 - Current
- Assisted more than 30 clients at once
- Executed travel arrangements by researching and booking flights and accommodations.
- Researched topics and events to support client's work agenda and projects.
- Used discretion when handling confidential information.
- Served as point of contact between clients and vendors.
- Coordinated appointments with medical professionals.
- Developed and implemented activities to improve clients' quality of life.
- Knowledgeable in Salesforce
- Accomplished project deadlines by assisting with task completion whenever required
Executive Assistant
Blessed Sacrament Academy
01.2016 - 05.2020
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Arranged rapid office equipment repair and maintenance with vendors
- Maintained confidential, administrative support to executive team and members of board of directors
Education
BBA - Business Administration And Management
Texas A&M- San Antonio
San Antonio, TX12.2013
Associate of Arts - Business Administration
St. Philip's College
San Antonio, TX2011
Skills
- Event planning
- Customer Service
- Strong Interpersonal Skills
- Time Management
- Travel Coordination
Timeline
Virtual Personal Assistant
TaskUs
11.2021 - Current
Executive Assistant
Blessed Sacrament Academy
01.2016 - 05.2020
BBA - Business Administration And Management
Texas A&M- San Antonio
Associate of Arts - Business Administration
St. Philip's College