Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Alicyn De Leon Ramirez

Salem

Summary

Bilingual in English and Spanish. I am a very motivated and dedicated team player. I am looking for a company to grow and succeed with. I would like to help others while learning all your processes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Non Emergency Medical Transport ( Self Employed)

Athena’s Medical Transportation
Salem, OR
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Day care provider

Ali's Day Care
Salem, OR
01.2016 - Current
  • Coordinate the care of toddlers and children up 1 to 8.
  • I prepare meals and an educational curriculum.
  • Supervised children's activities and ensured a safe environment.
  • Planned and organized age-appropriate educational games and crafts.
  • Prepared nutritious snacks and meals for children daily.
  • Communicated effectively with parents about children's progress and needs.
  • Maintained cleanliness and organization in play areas and classrooms.
  • Assisted children with daily routines, including dressing and hygiene practices.
  • Implemented behavior management techniques to promote positive interactions.
  • Collaborated with staff to create a nurturing learning atmosphere.

Caregiver

The Village Of Keizer Ridge
Salem, OR
05.2019 - 07.2019
  • Proving Companion Care
  • Taking the Residents down for meals and activities
  • Giving the proper information to the Supervisor or Med-Aid
  • Helping the Residents with feedings
  • Assisted clients with daily living activities and personal care routines.
  • Administered medications and monitored health conditions for assigned individuals.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a clean and safe environment for clients in their homes.

Caregiver

Brookside Assisted Living
Redmond, OR
10.2018 - 05.2019
  • Proving Companion Care
  • Taking the Residents down for meals
  • Giving the proper information to the supervisor or Med-Aid
  • Assisted clients with daily living activities and personal care routines.
  • Administered medications and monitored health conditions for assigned individuals.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a clean and safe environment for clients in their homes.

Receptionist

Mid-Willamette Valley Community Action Head Start
Salem, OR
11.2017 - 02.2018
  • Opening the door for parents when they arrive and when they are picking up their children
  • Entering information into Child Plus for teachers and other staff to look at that is accurate and recent.
  • Stepping in to help out in the classroom to bond with the children and letting teachers take their breaks
  • Calling parents as well to set up home visits and conferences
  • Helping teachers with projects for the classroom so they can do with the children
  • Greeted visitors and clients with a warm, welcoming demeanor.
  • Managed multi-line phone system, directing calls to appropriate staff.
  • Scheduled appointments and maintained organized calendars for staff members.
  • Assisted in processing documents for enrollment in community programs.
  • Maintained cleanliness and organization of the reception area and lobby.
  • Provided information about services and resources to families and clients.
  • Coordinated mail distribution and handled incoming packages efficiently.
  • Supported team members with administrative tasks as needed for operations.

Sales Associate / Cashier

Metro PCs
Salem, OR
03.2015 - 08.2015
  • Provided outstanding customer service.
  • Processed cash and credit payment rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Assisted customers with product selection and service inquiries daily.
  • Managed inventory levels and restocked merchandise as needed.
  • Processed sales transactions using point-of-sale systems efficiently.
  • Educated customers on product features and promotions effectively.
  • Maintained store cleanliness and organized displays to enhance visibility.
  • Collaborated with team members to improve customer service strategies.
  • Resolved customer complaints in a timely and professional manner.
  • Attended training sessions to stay updated on new products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Education

High School Diploma -

Douglas McKay High School
Salem, OR

Medical Administrative Assistant Certificate -

Penn Foster College
Scranton, PA
01.2016

Skills

  • Microsoft Office Products
  • Exceptional organizational Skills
  • Positive Customer Services
  • Multi Line Phones
  • Scheduling and Charting
  • HIPAA Compliance

Certification

  • Food Handlers Card, 2017
  • CPR Card, 2019-2021

References

  • Adrianna Ramirez, 541-233-3693
  • Melissa Sanchez, 541-656-6007
  • Erick De Leon, 503-509-6262

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Non Emergency Medical Transport ( Self Employed)

Athena’s Medical Transportation
01.2025 - Current

Caregiver

The Village Of Keizer Ridge
05.2019 - 07.2019

Caregiver

Brookside Assisted Living
10.2018 - 05.2019

Receptionist

Mid-Willamette Valley Community Action Head Start
11.2017 - 02.2018

Day care provider

Ali's Day Care
01.2016 - Current

Sales Associate / Cashier

Metro PCs
03.2015 - 08.2015

Medical Administrative Assistant Certificate -

Penn Foster College

High School Diploma -

Douglas McKay High School