Alidetzibeth Cuevas
San Diego,CA
Summary
Achieved successful adaptation to new challenges through a strong work ethic and flexibility. Enhanced customer satisfaction by leveraging exceptional interpersonal skills. Thrived in high-pressure situations, consistently adapting to evolving circumstances.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
VONS-SAFEWAY
San Diego, CA
10.2021 - Current
- Facilitated customer conversations to identify needs, resolve issues, and provide product information.
- Cultivated collaborative relationships with cross-functional departments to enhance product and service flow throughout store.
- Implemented best practices for bagging items in reusable plastic and paper to enhance sustainability efforts.
- Executed special customer orders with precision and efficiency.
- Delivered exceptional customer service by maintaining a friendly and courteous demeanor at all times.
- Facilitated shopping experiences for vision-impaired customers by providing personalized assistance.
Crew Member
Carl's Jr
San Diego, CA
06.2021 - 07.2021
- Executed cashier responsibilities, including order processing, payment collection, and change distribution.
- Managed inventory levels by restocking kitchen supplies, including food products and utensils.
- Executed thorough cleaning of restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Executed efficient processing of takeout orders to enhance customer satisfaction.
Wait Staff Member
Living Room Cafe
San Diego, CA
06.2020 - 08.2020
- Welcomed customers and presented menus to ensure prompt service and satisfaction.
- Facilitated positive guest experiences through attentive and responsive customer service.
- Executed food delivery to customer tables, prioritizing friendliness and courtesy to enhance dining satisfaction.
- Collaborated with team members to ensure timely beverage refills and food delivery to enhance dining experience.
- Maintained a tidy and organized work environment to promote safety and efficiency during shift hours.
- Oversaw the preparation of specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americanos, ensuring consistency in quality and presentation. Trained team members on beverage preparation techniques to improve service efficiency. Fostered a welcoming environment to enhance customer experience.
- Executed payment processing through cash registers to enhance customer transaction experience.
Education
Associate of Science - Allied Health
San Diego Mesa College
San Diego, CASkills
- Efficient and Courtesy
- Teamwork and Collaboration
- Flexible Schedule
- Outgoing and Friendly
Accomplishments
- Contributed to a team that set a store record by completing 65 Drive Up & Go orders in a single day.
- Trusted with management-level responsibilities, including opening/closing tasks and coordinating workflow.
- Train and onboard new employees, ensuring they understand procedures and customer service standards.
- Provide personalized shopping assistance for visually impaired customers, delivering respectful and accessible service.
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Courtesy Clerk
VONS-SAFEWAY
10.2021 - Current
Crew Member
Carl's Jr
06.2021 - 07.2021
Wait Staff Member
Living Room Cafe
06.2020 - 08.2020
Associate of Science - Allied Health
San Diego Mesa College