Alieeza Baig
Rosharon,United States
Summary
Dynamic professional with a proven track record at Ideal Image, excelling in sales strategy development and customer relationship management. Enhanced revenue through effective engagement techniques and optimized workflows. Recognized for conflict resolution skills and delivering exceptional service, ensuring high client satisfaction and loyalty in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Pharmacy Customer Service Representative
Sagility
09.2024 - 04.2025
- Collaborated with pharmacists to ensure compliance with safety protocols and regulations.
- Adapted quickly to new software tools for improved workflow efficiency.
- Provided proactive solutions for common customer inquiries, leading to increased satisfaction ratings.
- Delivered exceptional service during high-volume periods, maintaining composure under pressure while managing multiple tasks simultaneously.
Clinic Manager
Ideal Image
10.2023 - 08.2024
- Utilized CRM software to track sales activities, manage leads, and report on performance metrics.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed and implemented sales strategies to increase customer engagement and drive revenue growth.
- Trained and mentored team members on effective sales techniques and product knowledge.
Clinic Manager
Milan Laser Hair Removal
01.2022 - 09.2023
- Managed daily clinic operations, ensuring smooth workflow and high patient satisfaction.
- Implemented new patient intake processes, improving efficiency and reducing wait times.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Retail Customer Sales Associate
Orangetheory Fitness
05.2019 - 12.2021
- Assisted customers in selecting fitness programs and memberships tailored to individual needs.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Educated clients on fitness equipment usage and class offerings for optimal experience.
- Managed inventory levels, ensuring product availability and organization within sales area.
Education
Associate of Arts -
Lone Star College
Houston, TX06-2020
High School Diploma -
Klein High School
Houston, TX05-2019
Skills
- Customer relationship management
- Compliance adherence
- Workflow optimization
- Sales strategy development
- Conflict resolution
- Task prioritization skills
- Answering customer questions
- Data entry proficiency
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Pharmacy Customer Service Representative
Sagility
09.2024 - 04.2025
Clinic Manager
Ideal Image
10.2023 - 08.2024
Clinic Manager
Milan Laser Hair Removal
01.2022 - 09.2023
Retail Customer Sales Associate
Orangetheory Fitness
05.2019 - 12.2021
Associate of Arts -
Lone Star College
High School Diploma -
Klein High School