Summary
Overview
Work History
Education
Skills
Timeline
Generic

Howard Smith

Tinley Park,IL

Summary

Proactive and diligent Crew Team Member with a proven track record at Planet Fitness, where I enhanced workplace safety and elevated customer engagement through effective communication and rigorous maintenance routines. Skilled in cleaning and sanitation as well as teamwork and collaboration, I consistently resolved customer issues, contributing to a positive and secure environment.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Planet Fitness
08.2022 - Current


  • Followed routine maintenance checklist.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.

Education

Other - General Studies

South Suburban College of Cook County
South Holland, IL
06.2022

Skills

  • Customer Engagement
  • Cleaning and sanitation
  • Telephone Etiquette
  • Customer Service
  • Integrity and Honesty
  • Safety awareness
  • Cleaning
  • Teamwork and Collaboration
  • Equipment Maintenance

Timeline

Crew Team Member

Planet Fitness
08.2022 - Current

Other - General Studies

South Suburban College of Cook County

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Howard Smith