Alifah Thomas
Freehold,NJ
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
11
11
years of professional experience
Work History
Health Information Specialist 1
Datavant (Ciox Health)
03.2020 - Current
- Receives incoming requests for information and responds to requests by mail, walk-ins, fax and Phone
- Completes release of information requests including retrieving medical charts, scanning/coping and transmits medical record to processing operations
- Perform quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
- Validates requests and authorizations for release of medical information according to established procedures and HIPPA guidelines.
- Developed appropriate and accurate written and oral responses to communicate scientific and health information to public.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
Benefits Counselor
Secova. Inc
07.2013 - 03.2020
- Enrolled Employees from varies companies into their Health Benefits
- Assigned Beneficiaries for life Insurance
- Verified that dependents are eligible for coverage
- Explained the plans and cost
- Train Processors and phone Representatives for dependent verification
- Developed and maintained comprehensive job evaluation system for equitable compensation.
- Optimized benefit program administration through regular audits, identifying discrepancies and implementing necessary corrections.
Education
Certificate, Computerized Accounting -
Middlesex County College
Edison, NJ01.2010
Certificate, Medical Assistant -
Lincoln Technical Institute
Allentown, PA01.2004
Skills
- Microsoft Word
- Excel
- Outlook
- Powerpoint
- Health information technology
- HIPAA knowledge
- Data Entry
- Patient Information Verification
- Records Review
Functional Summary
A high-energy and dependable individual who excels in challenging and competitive environments. Also, to work independently or contributing to a team effort. A quick learner with excellent communications and interpersonal skills.
Timeline
Health Information Specialist 1
Datavant (Ciox Health)
03.2020 - Current
Benefits Counselor
Secova. Inc
07.2013 - 03.2020
Certificate, Computerized Accounting -
Middlesex County College
Certificate, Medical Assistant -
Lincoln Technical Institute
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