Alijah Franklin
Toledo,OH
Summary
Motivated and adaptable individual with hands-on experience in retail, and customer service, seeking to apply strong problem-solving and leadership skills in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Inbound Problem Solver
Amazon
Perrysburg, Ohio
05.2026 - Current
- Performed troubleshooting to isolate complex problems, facilitating timely resolutions and minimizing operational disruptions.
- Conducted in-depth research on technical issues, contributing to the establishment of procedures that reduced recurrence of problems.
- Adhered to safety and quality standards in Amazon inbound processing to ensure compliance and maintain operational integrity.
Crew Member
Chipotle
Toledo, Ohio
03.2025 - 04.2026
- Maintained safe food handling and sanitation practices to uphold health regulations during daily operations.
- Coordinated with team members during rush periods to keep service fast and flexible.
- Delivered food promptly to enhance guest satisfaction and streamline service during busy periods.
- Prepared fresh ingredients following Chipotle food safety and quality standards to ensure high-quality meals.
Merchandise Crew
Toledo Zoo
04.2023 - 10.2024
- Collaborated with coworkers to stock merchandise and efficiently open and close shop.
- Managed register for gift shop, ensuring accurate cash handling and seamless transactions.
- Provided customer service by directing visitors and instructing on electric scooter usage for those in need.
Education
High School -
Aerospace And Natural Science Academy of Toledo
05-2024
Skills
- Problem-solving
- Leadership skill
- Adaptability
- Retail Merchandise
- Customer Service
AWARDS
First Class in Boy Scouts, 2018
Volunteer Experience
Let's Build Beds, Volunteer, 2020, 2024, Build beds for kids in need., Used tools such as a sander to sand wood, and drill for drilling in the screws., Engaged in problem-solving and communication skills to help lead teammates.
EXPERIENCE
- Greenhouse Nursery and Management Class
- 2020 - 2024
- Care for the cultivation of plants.
- Work indoor and outdoor gardening
Timeline
Inbound Problem Solver
Amazon
05.2026 - Current
Crew Member
Chipotle
03.2025 - 04.2026
Merchandise Crew
Toledo Zoo
04.2023 - 10.2024
High School -
Aerospace And Natural Science Academy of Toledo