Alika Alexander

.Customer Service

Excellence: Delivered exceptional service to guests by promptly taking orders, serving drinks and food, and addressing inquiries to ensure a positive poolside experience.

.Bar Support and Maintenance: Assisted bartenders by restocking supplies, maintaining cleanliness, and organizing inventory, ensuring a smooth operation during peak hours.

.Sales and Promotion: Promoted daily specials and signature cocktails to guests, contributing to increased sales and enhancing guest engagement and satisfaction.

My duties included tending to the bar and serving creative drinks using kava and kratom. Providing excellent customer service while creating a relationship with regulars. Performed open and closing responsibilities, maintained cleanliness of the bar, as well as ensuring all deposits were accurate.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.

• Assisted bartenders by stocking beer, wine, liquor, and other bar items.
• Cleaned the bar area including counters, glasses, and utensils throughout shift.
• Served as cashier when necessary, handling payments accurately and efficiently using Toast POS.
• Effectively multitasked within fast-paced environment.