Alimamy Suma
GERMANTOWN MD,United States
Summary
Accomplished Residential Supervisor at CSS Community Support Services
I am a skilled leader and communicator with a proven track record in effectively managing crisis situations and ensuring a safe, supportive environment for individuals with disabilities. As experience includes streamlining operations and enhancing residents' well-being through the implementation of agency policies, as well as fostering a collaborative and empathetic team approach. With over two years of experience as a Residential Supervisor, I have successfully created safe and welcoming environments for a diverse range of residents.
Additionally, I am bring over 12 years of hands-on experience as a former Residential Counselor, specializing in health-related caregiving and daily living assistance. I am recognized for my ability to encourage residents to live independently by actively engaging them in meaningful activities and dialogue. Certified in CPR and First Aid, I possess the patience and stamina necessary to navigate challenging situations effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Supervisor
CSS Community Support Services
06.2021 - 08.2024
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
- Scheduled fun social and recreational activities for residents.
- Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
- Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
- Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
- Streamlined administrative processes by instituting efficient recordkeeping systems and protocols for improved organization and accessibility.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Direct Support Professional
CSS Community Support Services
12.2011 - 06.2021
- Documented progress notes thoroughly to track individual achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted individual with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Education
Bachelor of Science - Computer Information Systems
University Sierra Leone IPAM
Sierra Leone04.2010
Skills
- Leadership: Ability to inspire and lead a team effectively
- Communication: Strong verbal and written skills for interacting with staff, residents, and families
- Problem-Solving: Quick thinking to address challenges and crises
- Empathy and Compassion: Understanding the needs of residents and advocating for their well-being
- Organizational Skills: Keeping track of multiple responsibilities and ensuring compliance with regulations
Certification
CPR and First Aid
Mandt Training
Bloodborne pathogens
BSIS Behavior specialitist
Abuse and neglect.
Timeline
Residential Supervisor
CSS Community Support Services
06.2021 - 08.2024
Direct Support Professional
CSS Community Support Services
12.2011 - 06.2021
Bachelor of Science - Computer Information Systems
University Sierra Leone IPAM
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