Alina Capacli
Jeffersonville,IN
Summary
Eager and detail-oriented individual with a passion for skincare and exceptional customer service skills, seeking a receptionist role in a medspa or plastic surgery practice. Brings experience in front desk management, issue resolution, and creating a welcoming environment for clients. Demonstrates a strong ability to multitask and prioritize tasks efficiently. Committed to supporting team objectives and contributing to business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness
Jeffersonville, IN
10.2023 - Current
- Greeted customers with warmth and professionalism, setting a positive tone for their visit.
- Handled sensitive customer information with discretion and confidentiality.
- Collaborated with team members to streamline front desk operations, improving efficiency.
- Efficiently managed customer inquiries and conflicts, ensuring resolution and satisfaction.
Front Desk Receptionist
Louisville Athletic Club
Jeffersonville, IN
08.2022 - 07.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized and welcoming reception area, contributing to a pleasant client experience.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Education
Esthetics
Paul Mitchell The School
Louisville, KY06-2025
High School Diploma -
Jeffersonville High School
Jeffersonville06-2022
Skills
- Client Greeting
- Team Collaboration
- Appointment Scheduling
- Customer Service Excellence
- Digital Record Keeping
Languages
Russian
First Language
Turkish
Intermediate (B1)
B1
Certification
- First Aid/CPR
Timeline
Member Service Representative
Planet Fitness
10.2023 - Current
Front Desk Receptionist
Louisville Athletic Club
08.2022 - 07.2023
Esthetics
Paul Mitchell The School
High School Diploma -
Jeffersonville High School