Alina Ellis
Saint Paul,MN
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Product Operations Specialist
Old Navy, Gap
Roseville, MN
08.2023 - Current
- Developed and implemented processes to streamline operations.
- Identified potential problems in the production process and recommended solutions.
- Provided support to customers experiencing difficulties with products.
- Ensured marketing of product throughout the store was accurate.
- Maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Collaborated with other departments to coordinate promotional activities and events in-store.
Shift Leader
Leeann Chin
, MN
05.2020 - 08.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Spring Lake Park Senior High School
Spring Lake Park, MN06-2021
Skills
- Product Management
- Sales Support
- Time management abilities
- Problem-Solving
- Teamwork and Collaboration
- Team building
- Reliability
- Attention to Detail
Timeline
Product Operations Specialist
Old Navy, Gap
08.2023 - Current
Shift Leader
Leeann Chin
05.2020 - 08.2024
High School Diploma -
Spring Lake Park Senior High School