Hi, I’m
Alina Herrera
Dallas,TX
Summary
Experienced team leader & sales professional with a proven track record in diverse environments. Transitioning into solar sales, proficiency was achieved in door-to-door canvassing, cold calling, & client relationship management, consistently exceeding targets. As a United States Staff Sergeant, exceptional leadership, communication, & organizational skills were developed while overseeing emergency room & flight clinic operations. Known for a strategic approach, adaptability, & commitment to achieving results, there is eagerness to leverage leadership & sales background to drive growth & exceed expectations in a dynamic sales role.
Overview
7
years of professional experience
Work History
FreeVolt Solar
Sales Representative
03.2017 - 02.2018
Job overview
- Enhanced customer satisfaction by providing timely follow-ups & addressing concerns throughout the installation process.
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Collaborated with engineers, designers, & installers to ensure seamless project execution & delivery.
- Assisted clients in navigating local permitting processes & securing financing options for their projects.
- Maintained up-to-date knowledge of industry trends, regulations, & innovations through continuous professional development.
- Developed successful sales strategies by analyzing market trends & competitor offerings to better position company services.
- Contributed to company success by consistently meeting or exceeding monthly quotas
- Discussed solar benefits with customers and drew comparisons with power company rates & drawbacks.
- Followed-up with warm prospects to deepen connections & convert leads.
United States Air Force, USAF
Aerospace Medical Technician
12.2018 - 02.2021
Job overview
- Achieved streamlined patient record management, ensuring accurate documentation & timely reporting of medical information.
- Conducted regular briefings & education on aerospace medicine to promote safety, awareness, & enhance aircrew members' mission readiness.
- Implemented standardized protocols to increase efficiency in medical treatment administration for aerospace environments.
- Coordinated with medical professionals and first responders during aircraft incidents to support emergency response efforts.
- Maintained strict compliance with regulatory standards in aerospace medicine practices to contribute to successful audits.
- Facilitated clear communication during medical emergencies in flight operations among pilots, air traffic controllers, & other stakeholders.
- Served as a liaison between medical providers & aviation leadership to address healthcare concerns specific to aerospace environments.
- Participated in disaster preparedness drills to maintain high readiness for simulated aircraft emergencies.
- Assisted in surgeries and non-invasive procedures.
United States Air Force, USAF
Advanced Emergency Medical Technician
02.2021 - 10.2023
Job overview
- Enhanced patient care by efficiently assessing & addressing medical emergencies in high-pressure situations.
- Continuously improved skills & techniques through regular training sessions, workshops, conferences, & staying up-to-date on relevant industry best practices.
- Maintained levelheadedness, efficiency, effective task prioritization, to save lives & provide medical care.
- Increased team efficiency by collaborating & maintaining rapport with hospital staff & physicians to provide facilitated & seamless emergency care.
- Contributed to a positive work environment by providing mentorship & support to new EMTs entering the field.
- Strengthened teamwork among colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
United States Air Force, USAF
Shift Leader /Supervisor
02.2021 - 10.2023
Job overview
- Managed team development by training new employees, delegating daily tasks, & conducting regular performance evaluations to provide constructive feedback & ensure continuous improvement.
- Coordinated with supply chain vendors to maintain timely hospital product delivery & cultivate strong professional relationships.
- Efficiently collected, organized, & inputted information into database systems to support operational efficiency.
- Resolved customer complaints by offering thoughtful solutions to uphold high levels of customer satisfaction.
- Collaborated with fellow shift leaders to enforce consistent standards & foster a cohesive workplace culture.
- Provided ongoing training to new hires, promoting a positive team atmosphere conducive to growth & development.
- Delivered superior leadership to elevate team performance & achieve performance targets, while preparing detailed shift summary reports for supervisors and maintaining regular communication on goals & progress.
Education
USAF Airman Leadership School (ALS)Joint Base Langley-Eustis, Hampton, VA
from Organizational Leadership
03.2021
Vendition Sales BootcampDallas, TX
from Sales And Marketing Education
07.2024
University of Maryland - Global CampusBaltimore, MD
BBA from Business Administration And Management, Marketing
05.2026
Skills
- Basic Life Support
- CPR and First Aid Certified
- Emergency Management
- Critical decision-making skills
- Attention to Detail
- Rapport Building
- Converting & Generating Leads
- Cold & Warm Calling
- Customer Needs Assessments
- Effective Customer Communication
- Closing Sales
- Client Retention
- Industry Trends
- Customer Experience
- Market Positioning
- Site Visits
- Interpersonal Communication Skills
- Social Media Marketing
- Continuous Improvement Process
- Digital Content Development
- Performance Optimization
- Strategic Networking
- Analytics Monitoring and Evaluation
- Link Building
- Email Promotions
- Advertising Strategy
- Product Management and Branding
- SEM Trend Knowledge
- Social Ad Campaigns
- Paid Advertising Coordination
- Audience Segmentation
- Consumer Behavior Research
- Ad Development
Websites
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Advanced Emergency Medical Technician
United States Air Force, USAF
02.2021 - 10.2023
Shift Leader /Supervisor
United States Air Force, USAF
02.2021 - 10.2023
Aerospace Medical Technician
United States Air Force, USAF
12.2018 - 02.2021
Sales Representative
FreeVolt Solar
03.2017 - 02.2018
USAF Airman Leadership School (ALS)
from Organizational Leadership
Vendition Sales Bootcamp
from Sales And Marketing Education
University of Maryland - Global Campus
BBA from Business Administration And Management, Marketing