Stefany M Morales Vega
Oakland,CA
Summary
Dynamic Sales Representative with Cricket Wireless, adept at enhancing customer satisfaction through exceptional service and relationship-building. Proven ability to manage inventory and close deals effectively. Skilled in customer service and patient care, leveraging strong communication and organizational skills to drive repeat business and ensure operational excellence.
Overview
5
5
years of professional experience
Work History
Sales Representative
Cricket Wireless
Oakland, CA
02.2020 - Current
- Assisted customers in selecting mobile devices and plans suited to their needs.
- Handled customer inquiries and resolved issues promptly and effectively.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Managed inventory levels, ensuring timely restocking of popular products and accessories.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with customers to ensure repeat business.
Education
BLS Certification | CMA Certification - Medical Assistant
Carrington College
San Leandro, CA12-2024
High School Diploma -
Oakland International High School
Oakland, CA05-2018
Skills
- Wound care
- Vital signs
- Examination support
- Venipuncture
- Customer service
- Patient care
- EKG
- Basic life support
- Dosage calculating
- Urinalysis
- Sterilizing instruments
- Injection administration
- Autoclaving
- Administrative skills
- Billing and coding
- Validating insurance
- Telephone techniques
- Scheduling appointments
Languages
English
Professional
Spanish
Professional
Timeline
Sales Representative
Cricket Wireless
02.2020 - Current
BLS Certification | CMA Certification - Medical Assistant
Carrington College
High School Diploma -
Oakland International High School