Alina Juarez Ramos
Lake Jackson,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
DC Inside Sales Specialist
Allstate Insurance Co
Lake Jackson, TX
05.2024 - Current
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Explained coverage options to potential policyholders, answering questions or concerns.
Member Service Representative
Space City Credit Union
Clute
03.2023 - 05.2024
- Cross-sell other credit union products and services including investments, consumer loans, insurance, mortgages, home equities, credit cards and refer them accordingly to the loan department
- Opening and setting up all new account types including shares, checking, CDs, IRAs, business accounts, minor and more
- Interview new and existing members and gather information that will allow to assist with their specific needs
Unit Secretary
CHI St. Luke's
Lake Jackson
11.2021 - 12.2022
- Scheduled appointments with the healthcare providers within the unit
- Managed office and medical supplies for the department
- Assisted patients when they arrive at the department for care
Member Service Representative
TDECU
Lake Jackson
10.2020 - 09.2021
- Participated in monthly and quarterly financial community development activities to support the Credit Union's Mission, Vision, Purpose and Values
- Created relationships between customers and Insurance, Wealth Advising and Mortgage partners in order to achieve company sales milestones
- Processed basic and complex teller transactions such as deposits, withdrawals, wire requests and check negotiations amid COVID-19 pandemic policies
Education
Associate of Applied Science - Human Resources Development
Brazosport College
Lake Jackson12-2025
Skills
- Customer Support Expert
- Sales Expert
- Business Development Expert
- Problem Solving Expert
- Relationship Building
Certification
- Google Data Analytics, Coursera, 08/01/22
- Texas Notary Public, The Secretary of State, 05/06/25
- Personal Lines Property & Casualty Insurance License, Texas Department of Insurance 06/14/26
Languages
- English, Native speaker
- Spanish, Native speaker
Timeline
DC Inside Sales Specialist
Allstate Insurance Co
05.2024 - Current
Member Service Representative
Space City Credit Union
03.2023 - 05.2024
Unit Secretary
CHI St. Luke's
11.2021 - 12.2022
Member Service Representative
TDECU
10.2020 - 09.2021
Associate of Applied Science - Human Resources Development
Brazosport College