Alina Lorenz
Cape Girardeau,MO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Waitress/Manager on Duty
Pizza Inn Restaurant
06.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Waitress
Logan's Roadhouse
05.2021 - 02.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Dishwasher/Cook's Assistant
Saxony Hills Brewery
06.2019 - 10.2020
- Worked with chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Monitored food quality and temperature for safe consumption.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
West End Grill
08.2018 - 06.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Bachelor of Science - Forensic Chemistry/Psychology
Southeast Missouri State University
Cape Girardeau, MO05.2026
Skills
- Sales Expertise
- Assist Customers
- POS Inventory System Operation
- Dining Customer Service
Timeline
Waitress
Logan's Roadhouse
05.2021 - 02.2022
Waitress/Manager on Duty
Pizza Inn Restaurant
06.2019 - Current
Dishwasher/Cook's Assistant
Saxony Hills Brewery
06.2019 - 10.2020
Cook
West End Grill
08.2018 - 06.2019
Bachelor of Science - Forensic Chemistry/Psychology
Southeast Missouri State University
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