Alina Mcdonnell
Ridley Park
Summary
Reliable café clerk with a strong history in food and beverage service and customer relations. possesses extensive menu and product selection expertise to provide timely service. maintains excellent standards for food safety, cleanliness, and adherence to operating procedures. encourages brand loyalty by proactively engaging consumers, fostering repeat business, and cultivating connections with them.
Overview
1
1
year of professional experience
Work History
Cafe Team Member
Juice Pod
237 Milmont Ave, Folsom, PA 19033
07.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming cafe environment.
- Boosted sales through suggestive selling and promoting seasonal menu items.
- Prepared high-quality food and beverages, ensuring consistent taste and presentation.
- Collaborated with team members to maintain efficient daily operations and exceed sales goals.
- Addressed customer concerns promptly, demonstrating excellent problem-solving skills to ensure satisfaction.
- Provided valuable input on menu updates based on customer feedback leading to successful new item introductions.
- Managed cash register transactions, accurately handling cash and card payments from customers.
- Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.
Education
High School Diploma -
Ridley High School
Folsom, PA06.2023
Skills
- Workflow Support
- Member Services
- Cash Handling
- Cash Register Operations
- Phone Orders
- Cleaning and Organization
- Customer Assistance
- Product Knowledge
- Effective Communication
- Smoothie and Juice Preparation
Timeline
Cafe Team Member
Juice Pod
07.2023 - Current
High School Diploma -
Ridley High School