Alina Pagan
Antioch,CA
Summary
Professional Summary
Dedicated and compassionate Medical Assistant with 5 years of experience in a private medical practice, combined with experience as a Billing Manager. Experienced in supporting both clinical and administrative operations while providing professional, personable, and patient-centered care. Known by colleagues as dependable, reliable, efficient, and a quick learner who is often trusted to assist others and help keep the practice running smoothly. Passionate about the healthcare industry and committed to continuing professional growth. Seeking to bring my clinical experience, strong work ethic, and commitment to patient care to a larger healthcare organization such as a hospital or health system, where I can further develop my skills and contribute to a collaborative care team.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant/Billing Manager
Oakley Chiropractic Clinic
Oakley, CA
08.2021 - Current
- Streamlined billing processes and verified insurance information for accuracy, ensuring timely reimbursement.
- Assisted physicians with patient care by taking vital signs and histories.
- Prepared patients for examinations and ensured cleanliness of examination rooms.
- Educated patients on treatment plans and provided post-visit care instructions, enhancing patient understanding and compliance.
- Maintained patient records using electronic health record systems, ensuring accuracy and accessibility for healthcare providers.
- Stocked necessary supplies to facilitate smooth operations in waiting areas.
Server Trainer
Jack's
Pleasant Hill, CA
01.2017 - 03.2020
- Conducted regular training sessions to improve team skills and knowledge.
- Developed training materials to enhance server performance and efficiency.
- Provided feedback to staff on performance and areas for improvement.
- Oversaw daily operations to ensure service quality and adherence to standards.
- Assisted management in scheduling shifts and maintaining staffing levels.
Caregiver
Oak Manor
Jackson, California
01.2015 - 01.2017
- Monitored residents' health and reported changes to nursing staff promptly.
- Collaborated with healthcare professionals to develop individual care plans.
- Documented resident progress and care activities in daily logs accurately.
- Maintained a clean and safe environment for residents at all times.
Education
Certificate in Front/Back Office MA, EKG And Phlebotomy - Medical
Contra Costa Medical Career College
Antioch06-2021
Skills
- Electronic health records
- Billing management
- Patient instruction
- vital signs measurement
- Insurance processing
- patient relationship management
Certification
- BLS
- First Aid
Accomplishments
- Deans List, 2020/21- Finished top 3 in all programs at CCMCC
Timeline
Medical Assistant/Billing Manager
Oakley Chiropractic Clinic
08.2021 - Current
Server Trainer
Jack's
01.2017 - 03.2020
Caregiver
Oak Manor
01.2015 - 01.2017
Certificate in Front/Back Office MA, EKG And Phlebotomy - Medical
Contra Costa Medical Career College