Alina Redd
San Francisco,CA
Summary
Seasoned GSOC Operator with a proven track record at PG&E, adept in emergency response and safety management. Excelled in cross-cultural communication, ensuring seamless team collaboration and incident management. Skilled in access control and disaster recovery, consistently enhancing security protocols and operational efficiency. Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
GSOC Operator
PG&E
San Francisco, CA
05.2023 - 01.2024
- Monitored alarms and video equipment, responding to routine and emergency calls
- Managed life safety incidents, dispatching security officers, police, fire, and EMS personnel
- Evaluated global incidents impacting employees or office operations, escalating as needed
- Oversaw access control system alarms and monitored building entry points for security breaches
- Investigated disturbances, responded to alarms, and ensured the security of company premises
- Wrote detailed reports documenting daily activities, irregularities, and security incidents
Journeyman
Eco Bay Services
San Francisco, CA
11.2019 - 01.2021
- Installed and repaired containment systems, utilizing power tools for various removal projects
- Demolished, removed, and disposed of building materials contaminated with mold and asbestos
- Performed general demolition work, ensuring proper waste disposal in compliance with safety regulations
- Cleaned company equipment and ensured worksite safety by adhering to prescribed safety procedures
- Removed, packaged, and disposed of hazardous materials in accordance with O.Reg 278/05
Security Guard
Grada World
San Francisco, CA
08.2018 - 11.2019
- Conducted regular patrols and inspections to ensure the safety and security of client property and personnel
- Responded to incidents, preserving order and enforcing site regulations for personnel, visitors, and premises
- Inspected protection devices, fire control equipment, and monitored CCTV cameras for suspicious activity
- Identified and addressed unsafe conditions, unauthorized persons, and security violations
- Protected evidence and supported security investigations during emergencies and accidents
Education
Certificate - Emergency Medical Technician
City EMT
San Francisco, CA12.2024
High School Diploma -
Ida B. Wells High School
San Francisco, CA05.2015
Skills
- Cross-cultural communication
- Critical thinking and problem-solving
- Emergency response and safety management
- Team collaboration and independent work
- Organizational skills, and attention to detail
- Adaptability to changing environments
- Incident response management
- Social engineering awareness
- Disaster recovery planning
- Access control management
Certification
- National Registry of Emergency Medical Technicians, 12/01/24
- FEMA 100, 200, 700, 800 – National Disaster and Emergency Management University, 11/01/24
- CPR/AED – American Heart Association, 08/01/24, 08/31/26
Accomplishments
- San Francisco youth advocate
- Outreach certificate
- public speaking certificate
- Community leader Certicate
- Bayview Hunters point family volunteer worker
Timeline
GSOC Operator
PG&E
05.2023 - 01.2024
Journeyman
Eco Bay Services
11.2019 - 01.2021
Security Guard
Grada World
08.2018 - 11.2019
Certificate - Emergency Medical Technician
City EMT
High School Diploma -
Ida B. Wells High School