Alina Rodriguez
New Rochelle
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Office of Mission Integration and community Engagement
Bridgeport
08.2022 - Current
- Greeted visitors warmly, ensured they had a positive experience while using proper telephone etiquette, addressing callers' questions, and transferring them to the appropriate extensions.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Mentored and trained new employees on company policies and procedures.
- Assigned, prioritized, and delegated tasks and responsibilities to employees while maintaining effective working relationships with clients and staff.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
Manager
El Sabor de Michoacan
New Rochelle
06.2018 - Current
- Coached, mentored, and trained team members to improve their job performance.
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw marketing initiatives, increasing brand awareness, sales, and product marketing.
- Implemented strategies to increase customer satisfaction and resolved customer problems to uphold quality service.
Secretary
La Hispanidad
08.2024 - 05.2025
- Created agendas and took minutes during meetings; distributed notes promptly afterward.
- Maintained an organized filing system of paper and electronic documents.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Assisted in the administration and communication of Social Justice Week.
Education
Bachelor of Science (B.S.) - Marketing
Sacred Heart University
CT08.2026
High School Diploma -
New Rochelle High School
New Rochelle06.2022
Bachelor of Arts (B.A.) - Strategic Communications, PR And Advertising
Sacred Heart University
CT08.2026
Skills
- Customer/Client relations
- Strategic planning
- Phone etiquette
- Document management
- Written communication
- Customer service
- Team collaboration
- Google drive
- Adobe creative suite (photoshop, illustrator, dreamweaver)
Certification
- The Hartford's Diver Improvement Program
- Abuse & Neglect Prevention (CPM18-0137)
Volunteer Experience
- Volunteer, 08/22, Present, GivePulse, Bridgeport, CT,
Grew ability to work independently while completing assigned tasks without direct supervision. Participated in community clean-up and enrichment projects. Developed strong communication and interpersonal skills by interacting with diverse groups of people. Maintained professionalism by following supervisor instructions and company regulations. Organized and led recreational activities for children and youth., Transported Volunteers to Working Sites. Observed rules and safety regulations of organization while carrying out assigned tasks.
- Volunteer, 03/24, 03/24, Uniminuto, Pasto, Colombia,
Organized and led recreational activities for children and youth. Collaborated with other volunteers to create a positive work environment. Assisted English-speaking volunteers with Spanish-speaking volunteers to effectively communicate through cultural and linguistic conversations
Languages
Spanish, Bilingual
Timeline
Secretary
La Hispanidad
08.2024 - 05.2025
Receptionist
Office of Mission Integration and community Engagement
08.2022 - Current
Manager
El Sabor de Michoacan
06.2018 - Current
Bachelor of Science (B.S.) - Marketing
Sacred Heart University
High School Diploma -
New Rochelle High School
Bachelor of Arts (B.A.) - Strategic Communications, PR And Advertising
Sacred Heart University
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