Alina Wandzilak
North Arlington,NJ
Summary
High-achieving account manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring several years' experience to challenging new position with industry-leading team.
Overview
27
27
years of professional experience
Work History
senior account manager
Design Display Group - Division of Marketing Alliance Group
Carlstadt, USA
08.2018 - Current
- Develop opportunities and maintain existing relationships within the prestige health & beauty sector of retail merchandising, managing over $4 million in account revenue
- Full cycle project management for client and internal teams, driving kick offs and launches, tracking timeline schedules, following key deliverables, and communicating status reports to relevant stakeholders
- Follow through with design, engineering, estimating, operations, and production to ensure briefs and change requests are followed, technical challenges are resolved, and final production displays are shipped to market
- Managed permanent gondola update projects in Sephora, Sephora inside Kohls, Ulta and Ulta-Target
- Brand clients include Milk Makeup, Beauty Blender, SAIE Beauty, Tarte, Ciele, Violette_FR, LYS Beauty,Tower 28.
senior account service manager
Preferred Display, Inc
Clifton, USA
02.2011 - 08.2018
- Act as the liaison and sole point-of-contact between retailers, brands, external vendors, and internal departments
- Managed the life cycle of open sell and countertop display projects, from design and development through in-store delivery
- Responsible for understanding client branding, marketing, timelines, and budget objectives
- Provide a high level customer satisfaction through timely response to requests, offering solutions, and developing strong relationships with key stakeholders
- Reviewed all planograms, AutoCAD isometric drawings, graphic layouts, prototypes, and production units to ensure accuracy
- Worked with prestige beauty brands such as Anastasia Beverly Hills, Bare Minerals, Makeup Forever, and Smashbox Cosmetics in open-sell environments for Dillard's, JCPenney, Macy's, Nordstrom's, and Sephora.
client service manager and project coordinator
Waterworks, Inc
Ridgewood, USA
02.1999 - 02.2008
- Maintained knowledge of complete product range, services, and even competitor catalogs to ensure competitive service and offerings were provided to clients
- Suggested additional sales opportunities during the quote and order process, and assisted sales executives with converting quotes to orders through personal follow ups
- Ensured all quotes and orders were entered properly and in a timely fashion into company ERP
- Generated recurrent weekly reports and reviewed for accuracy
- Provided all necessary order and product information to clients, including product specifications, shipment tracking, installation guidelines, care and warranty information, and issue resolutions.
Education
BS - Marketing
New Jersey City University
01.2001
Skills
- Beauty merchandising and displays
- Prestige branding
- Relationship management
- Project management
- GSS and JDE systems
- Microsoft Office suite
- SharePoint collaboration
- Smartsheet proficiency
Languages
Spanish, Fluent
Timeline
senior account manager
Design Display Group - Division of Marketing Alliance Group
08.2018 - Current
senior account service manager
Preferred Display, Inc
02.2011 - 08.2018
client service manager and project coordinator
Waterworks, Inc
02.1999 - 02.2008
BS - Marketing
New Jersey City University